Customer reviews from kitchenaid.com
KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Average customer rating
4.4
(1,282 Reviews)
Rating breakdown 1,282 reviews
5 Stars
782
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,067 out of
1,186)
Customer Reviews for KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Customer Rating
5
Love this Refrigerator!
on January 29, 2018
Posted by: Anonymous
from Wadsworth, OH
Gender:Male
[This review was collected as part of a promotion.] We've had this now for a little over a month and couldn't be happier! We purchased the entire suite for our remodeled kitchen and love how they look and work.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Noise, and lots of it!
on September 2, 2019
Posted by: jiles
from wisconsin
Gender:Female
[This review was collected as part of a promotion.] We bought this a month ago. This is the loudest refrigerator I have ever owned.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, September 13, 2019
Hello jiles, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not a good buy
on March 26, 2020
Posted by: Pam2011
from North Carl
[This review was collected as part of a promotion.] Poor quality we think cheaply made. Not happy but have to live with it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy ontivm, social care , March 26, 2020
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lots of space
on December 11, 2023
Posted by: Walt143
[This review was collected as part of a promotion.] We almost weren’t able to get this. We don’t like ice and water in the door and don’t like counter depth. But we waited and I am glad we did. It’s perfect, lots of space.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Freezer section doesn't maintain temperature
on December 5, 2024
Posted by: GJH1
Bought fridge freezer in July 2022 along with Kitchenaid range, range hood, dishwasher, microwave. Since July 2024 we have had 6 repair visits, first to replace compressor, rest because freezer randomly auto defrosts and freezer temp fluctuates up by sometimes 4 degrees - enough to cause some things to also begin defrosting/softening. Keep being told this is normal but I don't think so. Very disappointed. Beware, sales and service personnel state these things rarely last beyond 5-6 years. We haven't got half of that yet.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 6, 2024
Hi GJH1. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include Case #636221, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Liking my Refrigerator
on February 5, 2018
Posted by: Deniseh
from Chicago,il
Gender:Female
[This review was collected as part of a promotion.] Been using this refrigerator for approximately 2 months. Storage capacity is good. Both door and shelf storage. Really
Appreciate the large bottom drawer. Can place larger trays or deli meat there. Whatever Is needed at the time. One complaint is when meat juice gets on the shelves it goes under the glass in the frame grove that you cannot get to to clean. Also the shelves don't go all the way to the back of the refrigerator wall, I am sure the design is for air circulation but bottles will slide of the back of the shelf. Really like the warning beep when doors don't completely shut. The temperature has held great. Also really like the inside Warner dispenser.
Appreciate the large bottom drawer. Can place larger trays or deli meat there. Whatever Is needed at the time. One complaint is when meat juice gets on the shelves it goes under the glass in the frame grove that you cannot get to to clean. Also the shelves don't go all the way to the back of the refrigerator wall, I am sure the design is for air circulation but bottles will slide of the back of the shelf. Really like the warning beep when doors don't completely shut. The temperature has held great. Also really like the inside Warner dispenser.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Perfect Fridge to fit in my new kitchen
on April 6, 2018
Posted by: PlanoGal
from Plano, TX
Gender:Female
[This review was collected as part of a promotion.] I bought this fridge to go along with all new appliances in my kitchen remodel. I like that there are two drawers for produce.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Contents stays fresher longer
on May 3, 2018
Posted by: Kitchenaider
from Vancouver
Gender:Female
[This review was collected as part of a promotion.] I continuously renovate kitchens and have tried many higher end brands. The Kitchenaid by far maintains the produce texture and freshness longer. No cold spots that feeezes the moisture in the lettuce. Meat keeps it colour and the freezer jam packed still keeps even temperature. The quality of the door trays and all plastics are extremely good. And the door bins are lined and the sizes well thought threw to the size of products that are available to buy. It does have a noisier compressor than some people would be annoyed by. I see it as a small trade off to safeguard the cost of what I spend on groceries
I would recommend this to a friend!
Response from kitchenaid.comBy Social Care, May 4, 2018
Hi there. Thanks for taking the time to share your positive review. We’re happy to hear you’re enjoying your refrigerator and its features!
Written by a customer while visiting kitchenaid.com