Customer reviews from kitchenaid.com
KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Average customer rating
4.4
(1,282 Reviews)
Rating breakdown 1,282 reviews
5 Stars
782
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,067 out of
1,186)
Customer Reviews for KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Customer Rating
5
So much room!
on April 2, 2020
Posted by: sharon_97
from Vermont
[This review was collected as part of a promotion.] After an exhaustive search, I finally decided to replace our old refrigerator with this model. I couldn't be happier. I had originally wanted to have an external water/ice dispenser but realized that by having that, I would lose a substantial amount of interior space AND from what I've experienced from past refrigerators, the in-door ice dispenser frequently gets clogged when not used regularly. Since this was for our second home, I knew that that would be a problem. Instead I got the best of both worlds as this still has a water dispenser, just inside.
The design of this line looks great. The handles look very high end and add to the finish of the kitchen.
Overall, this refrigerator is perfect for our needs.
The design of this line looks great. The handles look very high end and add to the finish of the kitchen.
Overall, this refrigerator is perfect for our needs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very spacious and great features
on May 6, 2020
Posted by: Chris30
from Thiells, NY
[This review was collected as part of a promotion.] Purchased 3 weeks ago..so pleased...temperature control, many features for food storage.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
well made!!
on May 13, 2020
Posted by: dabears85
from Sacramento, Ca
[This review was collected as part of a promotion.] have had for 1 week and already realized I needed this years ago. The room inside Is laid out so perfectly....love the water inside the fridge. Also its solid...the handles will not be breaking that's for sure. all together just soooo glad we finally got this!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful Refrigerator
on June 15, 2020
Posted by: LCallen
from California
[This review was collected as part of a promotion.] I bought the KitchenAid French door refrigerator two months ago and I love it! It’s exactly what I wanted and I have no regrets. It’s quiet, efficient and large enough to hold everything I want to put in the fridge and then some. I love the wine rack accessory and the interior water dispenser
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very disappointed!!!
on July 21, 2020
Posted by: Marjorie7
from Bon Accord, Alberta
[This review was collected as part of a promotion.] I bought this a month ago and have had it serviced twice now and it will have new rails and a new light installed in the freezer tomorrow. I have refrained from purchasing frozen food or food that needs to be frozen because of an excessive build up of frost and the service person coming regularly. It took two hands and force to be able to close the freezer because of the frost build up. Phoning your phone line was frustrating as well I didn’t need apologies. I needed my brand new fridge fixed and working properly.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , July 23, 2020
Hello Marjorie7! We are so sorry to hear about your unfortunate experience with your refrigerator. Having an appliance fail to meet your needs can be upsetting and for that we sincerely apologize. We want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number and review ID 235121993. We look forward to hearing from you and hope you have a wonderful day!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful fridge!!
on August 3, 2020
Posted by: jackied1977
from Granville Iowa
[This review was collected as part of a promotion.] Love the water feature on the inside of the fridge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
not that great
on September 15, 2020
Posted by: minosis
from alberta
[This review was collected as part of a promotion.] The fridge is not the best I have ever owned, door handles continually coming loose. The ice maker wont stop making Ice. I have contacted KitchenAid about this but no response.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , September 17, 2020
Hello, minosis!
We are so very sorry to hear that you are not happy with your Kitchenaid refrigerator. It can be upsetting to have an appliance fail to meet your needs and expectations. That is not something we deem as acceptable, and we sincerely apologize to you! We are ready and willing to help. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 237047372. We look forward to hearing from you and hope you have a marvelous day! Thank you, - Andrea
We are so very sorry to hear that you are not happy with your Kitchenaid refrigerator. It can be upsetting to have an appliance fail to meet your needs and expectations. That is not something we deem as acceptable, and we sincerely apologize to you! We are ready and willing to help. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 237047372. We look forward to hearing from you and hope you have a marvelous day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
3
haven't used yet
on October 30, 2020
Posted by: mm1836
from chicago,illinois area
[This review was collected as part of a promotion.] bought this while contractor working on place. had to get a different contractor to complete the job. finally going to be able to move in this next week. it's been a long long haul.
Written by a customer while visiting kitchenaid.com