Customer reviews from kitchenaid.com
KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Average customer rating
4.4
(1,282 Reviews)
Rating breakdown 1,282 reviews
5 Stars
782
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,067 out of
1,186)
Customer Reviews for KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Customer Rating
5
Stylish
on February 20, 2021
Posted by: Kim1003
from Winchester VA
[This review was collected as part of a promotion.] Had this refrigerator for a year now. Love everything about it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lots of room!!
on February 21, 2021
Posted by: 9258
from CT - Connecticut
[This review was collected as part of a promotion.] This has to be the best refrigerator there is. I just love it. Lots of space since there is no ice maker taking up all the room.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
A lot of money for poor customer service
on February 21, 2021
Posted by: smb0911
[This review was collected as part of a promotion.] I had to call in service due to a loud rattle, within the first year. The technician found a dent panel at the back which was there upon delivery since I did not see it and have not moved the refrigerator since installation.His fix....place a piece of styrofoam under the bottom of unit. Kitchenaid would not cover replacing the back metal panel. The unit doesn't rattle but I was very disappointed for refusal of Kitchen aid direct for their response. They said cosmetics were only covered in the first 90 days. Ii will never purchase directly from this manufacturer again
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good Refrigator
on February 22, 2021
Posted by: Kelley77
from Tennessee
[This review was collected as part of a promotion.] Works great and looks great, however, the doors are not completely even but not overly noticeable. Not a lot of room in freezer but not a problem.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Kitchen Aid Fridge Review
on February 22, 2021
Posted by: PaBa
from Virginia
[This review was collected as part of a promotion.] We've had this for a year and four months now. It runs well. Had one problem taken care of by Kitchen Aid at no cost to us....the problem did not prevent us from using the refrigerator - it just made a flapping noise. A part was ordered and it was fixed. I had a Kitchen Aid top of the line in my previous home and loved it. This has many features that my other model had....door alarm, max cool, filter reset, max ice and temp alarm. I am not fond of the ice maker in this one...it seems to sometimes miss the ice container and drop a few ice cubes to the floor of the freezer....not terrible just annoying. It has one shelf that retracts half way to accommodate tall items - something my other fridge did not have - we use that a lot for tall pots, milk, etc. There is also a wine rack that comes in handy for getting wine off the door and out of the way. All in all I would recommend this product without reservation.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Sort of Disappointed
on February 24, 2021
Posted by: Wendyrtr2
from Leesburg, Ga
[This review was collected as part of a promotion.] The water reservoir behind the left drawer keeps it from staying closed ALL the way. It bothers me every single time I open the refrigerator. The refrigerator looks nice in our kitchen. I just believe that the drawer problem could be resolved.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great looks and design
on February 27, 2021
Posted by: Silverback65
from Bolivia, NC
[This review was collected as part of a promotion.] Great design, plenty of room in both the fridge and freezer. The center drawer is fantastic and holds tremendous amount of items. It does make a lot of popping, creaking, and motor is loud but honestly after 18months we do not even hear it anymore. Two problems we have had is the freezer is very easy to be left open. There is an alarm for the door on the fridge but no the freezer. It does have a temperature rise alarm which does work. The only other issue is the handles keep becoming loose. Once a moth the set screws need to be tightened.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Lots of Room
on March 1, 2021
Posted by: Darci10564
from Rockford Michigan
[This review was collected as part of a promotion.] We've had this for a year. It's a very nice sized refrigerator with lots of room. I love the big drawer for meats, cheeses and wraps. It's kind of a loud refrigerator. It's rattles when the water comes in to make ice and the motor seems to be really loud also. I'm not sure why this appliance has to make so much noise!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com