Customer reviews from kitchenaid.com
KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Average customer rating
4.4
(1,283 Reviews)
Rating breakdown 1,283 reviews
5 Stars
783
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,068 out of
1,187)
Customer Reviews for KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Customer Rating
2
This should be a 5 star, but it's only a 2.
on September 26, 2019
Posted by: Jamie Kay
from Janesville, Wi. 53548
Gender:Female
[This review was collected as part of a promotion.] We received our fridge at the end of July 2019. The unit is beautiful!. It is quiet! We have teenagers and even they were amazed at the alarm on the doors if left open! It is wonderful, BUT, the water dispenser has not worked since the 11th day of ownership. The ice maker quit 2 weeks after that. We have a brand new house, this is the first fridge ever in it. This unit has a bottom drawer freezer, which is wonderful, and an inside water dispenser. We loved this design, truly a space saver. We should be WOWED by this product. We can't seem to get any help fixing it. So, if the water and ice dispensers worked I would give it 5 stars, but customer service and longevity of the product knock off at least 3. So disappointed, my kids haven't scratched the paint yet and our fridge no longer gives ice or water.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, October 15, 2019
Hello Jamie Kay, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good and cold
on October 3, 2019
Posted by: Sharri14
from Eagle Harbor, MI
Gender:Female
[This review was collected as part of a promotion.] We bought this from a local retailer and are thrilled that it is actually cold! Our last fridge was a headache from the start and never really kept our fools cold.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fridge
on October 4, 2019
Posted by: Alarason
from Ohio
Gender:Female
[This review was collected as part of a promotion.] Love this fridge. It’s big and also love the water inside the fridge as well. Would recommend this to anyone.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid was the final choice
on October 4, 2019
Posted by: Julyct
from Portland, OR
Gender:Female
[This review was collected as part of a promotion.] After researching for 3 years finally decided on my new refrigerator. Had a side by side previously and never really liked it. Having the French doors and freezer on the bottom is the perfect fit for me. Love the design features, capacity and the black stainless is really nice. Time will tell but do feel that the drawers could be a little sturdier.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful.
on October 4, 2019
Posted by: afbuy
from Montclair nj
Gender:Male
[This review was collected as part of a promotion.] I just bought this fridge and like everything about it. It's clean design is simple and clean inside and out. The shelves are a delight to move around and easy to see through and cleanly designed. The half foldable shelf s useful. The freezer configuration is very practical. We avoided the thru the door ice stuff to have less complexity. The inside water dispenser and ice maker is entirely sufficient. The led lighting is very bright and the control panel is clear and simple. Plus it's quiet.
A great unit.
A great unit.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome fridge
on October 7, 2019
Posted by: abritt
from Fayetteville NC
Gender:Female
[This review was collected as part of a promotion.] purchased during extensive kitchen remodel. AWESOME!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
French Door in Black Stainless Steel
on October 8, 2019
Posted by: Trobedwards
from Auburndale, FL
Gender:Male
[This review was collected as part of a promotion.] I selected the KitchenAid French Door Refrigerator in Black Stainless Steel to compliment open concept kitchen. I really like the sleek and professional look that it gives my kitchen. The interior is spacious and bright.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Clean looking & attractive
on October 10, 2019
Posted by: Mj1953
from Jackson Michigan
Gender:Female
[This review was collected as part of a promotion.] We recently purchased this refrigerator for our new kitchen. We wanted a refrigerator that had a water dispenser but didn’t want it on the outside. The dispenser is efficient & provides filtered clean water. Also like to easy cleans surfaces.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com