Customer Reviews for GE - 3.6 Cu. Ft. Stackable Electric Dryer - White on White
Customer Rating
1
Clothing consistently gets stuck.
on July 22, 2024
Posted by: Dryer reviewer
Clothing consistently gets stuck. We had this dryer in our rental, it broke so the landlord bought a brand new one. The old and new consistently cause clothing to get stuck. The straps get stuck in the hard lip of the door, we even had to cut some straps off because we couldn’t get them loose.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, July 23, 2024
We are sorry to hear you are having this issue with your new dryer. As clothes tumble, they make contact with several components around the door; however, clothes (and fabric softener sheets) should not get caught on the lint filter, sensor rods, or under the edge of the drum. If this is occurring, you may see tears, holes, or snags in the items being dried, or you may see black marks on cuffs, collars, etc. If you are experiencing these symptoms, we recommend service. Bodewell Service can be reached by calling 1-833-426-3393. M-F 8:00-8:00 EST.
We are incredibly happy with our dryer. We have space and electrical limitations and this dryer is a perfect fit. We have it stacked on a rack above our washer. I can fit a much bigger load of wash and our dry time went from 4 hours to 2 hours! I'm looking forward to seeing how much electricity we save by not having to dry clothes as often and as long as with our old dryer.
It doesn't get got enough to dry towels. I have to run it on high heat twice to get them dry.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 28, 2023
Hello,
We can definitely understand how disappointing it when clothes are taking a long time to dry or do not seem to be drying. Please refer to the link below for troubleshooting tips that can correct the problem: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
using it for the first time, so far drying is good, however i have it as a stackable, and since i opted for the dials to be at the bottom, I notice the top of the machine is unfinished, In addition, it shakes quite a bit as a stackable, but as stated I just got it today and using it for the first time, I will look into options to stabilize it further. The noise level is not quiet but is fine with me, sounds like dryers I have had in the past and is also similar to noise levels in the laundromat.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, November 1, 2022
Hi - Thank you for reaching out to us. We hate to hear you're having an issue with the dryer shaking. Please check to be sure the optional stack kit - DSDR24F is installed correctly. We hope this will resolve this concern for you. Kind regards - Vikki@GEA
I reside in an apartment that does not have a washer and dryer hook-up. A well working 120v dryer with a 15amp plug was like finding a needle in a haystack. The place I bought it from was the only one in seven cities that had one. It was a scratch and dent and missing the knob. But works perfectly. Dries everything fairly quickly and is spacious for being a compact dryer. I would highly recommend this dryer for apartment living, or any tight spaces.
it not what I expected drying time always has to be reset. filer needs clear all the time and is noisy.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 7, 2022
Hello - while we're happy to see you rated this unit high on appearance and value, we're also sorry to know that the dryer hasn't lived up to your expectations. Please know we will share this feedback with the correct teams for future design consideration and improvements.
We recommend referring to page 5 of the owner's manual to learn more about the controls on your unit. You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90284-1.pdf
You can also reach out to us on social media if there are other questions or concerns we can assist you with, we're always happy to help. Have a great one.