Customer reviews from ATT.com
BlackBerry - PRIV 4G AT&T Branded with 32GB Memory Cell Phone (Unlocked) - Black
Average customer rating
4.4
(278 Reviews)
Rating breakdown 278 reviews
5 Stars
205
4 Stars
31
3 Stars
14
2 Stars
12
1 Star
16
83%of customers recommend this product.
(
219 out of
263)
Customer Reviews for BlackBerry - PRIV 4G AT&T Branded with 32GB Memory Cell Phone (Unlocked) - Black
Customer Rating
1
Worse Android phone I've ever used!
on May 18, 2016
Posted by: slja
from Houston, TX, United States
I have had nothing but issues with this phone. I had it replaced and the replacement phone worked initially. But, within a month, the same issues arose.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
Very slow device
on July 21, 2016
Posted by: sphilips
from Hoboken, NJ, United States
I've had this device for one month, very slow, it gets very hot while charging, sometimes it stop working and restart by itself. I do not recommend it.I should have believed the negative reviews I read about it
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
Not quite sold yet
on February 18, 2016
Posted by: Bucky1
from Royse City, TX, United States
I'm a big fan of Blackberry and loved my Z30, but wanted more app functionality. Unfortunately, it seems you give up so many of the great BB features in exchange for the android apps. So far, battery life isn't great, the phone keeps losing ringtones (reverting from my saved ringtone to default tones). The nighttime mode doesn't keep the clock on all night. And today Google maps locked up on me while in transit.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
Blackberry priv failed short of my expectations
on November 17, 2015
Posted by: Sade a
from Chicago, IL, United States
I just got this phone yesterday and I'm already annoyed at some of its features or lack thereof. 1. The phone doesn't have swipe. You have to download an app. 2. The phone doesn't have its own photo file you can only look at your saved photos through Google Drive. As a matter of fact everything is pretty much thru Google, which I do not like. 3. When you put your external SD card in the slot there's no way to access it unless you go to Google Drive.4. It says it allows for ring tones but when I went to add a ring tone it only allowed for the ring tones that come on the phone. 5. The battery heats up fast and doesn't last long at all. 6.When I played video from YouTube the volume was all the way up and still sounded low. 7. It only allows you to copy certain text.8. The emotions are like that of a child, way too cartoony. This phone operates like a galaxy s1. I'm thinking about exchanging it for a LG phone but those phones are way too big. This phone doesn't feel heavy all that's probably the only good thing.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
Not as great as I expected
on December 21, 2015
Posted by: TDubz
from Louisville, KY, United States
I was hyped about the PRIV and couldn't wait to get my hands on it. Well I was a tad disappointed. The manual keyboard is extremely tiny and the slider was really flimsy. Not only that but the looseness of the slider caused many inaccuracies on the touch screen. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
Disappointed
on March 26, 2016
Posted by: Chaconaso55
My BlackBerry priv has glitches with MMS messages. I am dissatisfied with my purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
Very Disappointing
on June 29, 2016
Posted by: KelseyLeigh
from Morgantown, WV, United States
I bought this phone a month ago and I reallyreally dislike it. The system runs slow. They keyboards don't always work and will freeze the phone up. The curvature of the phone makes activity on the screen hard if you are even barely touching the edges. The speaker bar on the bottom must only be for looks because it's not loud at all. I started off with the Blackberry Curve back 8 years ago and switched to Samsung when they stopped really making them and should have never went back to Blackberry.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
Disappointed with the Priv
on November 30, 2015
Posted by: Whunterr
from West Palm Beach, FL, United States
I really wanted to like this phone. I used my upgrade to get it as the unlocked version was out of stock. So, upon using the phone, I noticed a clicking sound on the lower right side of the device. And when looking at it compared to the left side, you could see it was not even. I went to the store and unit I was going to get had the same issue. The next issue was the the physical keyboard, which was very small and cramped coming from the BB Passport, but I preferred the onscreen keyboard, so that wasn't an issue. The software was buggy, which is to be expected, but the Hub out of the box that terribly buggy and to add playstore keyboards, would interfere with the total experience. The camera was also slow to focus and take shots, but this could be fixed with software updates. So in the end, the hardware mixed the software issues was too questionable as I doubt the device would last 2 years for the next upgrade. I expected more and regret using an upgrade for this device. My future devices will be unlocked as its just easier without the customer service hassles.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com