Customer reviews from ATT.com
BlackBerry - PRIV 4G AT&T Branded with 32GB Memory Cell Phone (Unlocked) - Black
Average customer rating
4.4
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
205
4 Stars
32
3 Stars
14
2 Stars
12
1 Star
16
83%of customers recommend this product.
(
220 out of
264)
Customer Reviews for BlackBerry - PRIV 4G AT&T Branded with 32GB Memory Cell Phone (Unlocked) - Black
Customer Rating
2
No match for the BlackBerry Classic
on January 19, 2016
Posted by: Brn2pla
from Hawaii, United States
The easiest phone to use is the BlackBerry Classic. The BlackBerry 10 OS is far similar to use. The Android for PRIV is clumsy by comparison. The BB10 OS operates by simple gestures while the Android operates with three buttons at the bottom. It takes one to two additional clicks with Android than the OS10. The PRIV battery takes 3 hours to charge or discharge. Classic battery lasts 8 or longer on a full charge. The Classic key board has a better feel than PRIV. Easy to identify what kind of messages arrive on the Classic, but hard to find on Android. If you never used the BlackBerry OS10 you'll think the PRIV is just fine.
Written by a customer while visiting ATT.com
Customer Rating
3
Great Design So-So performance
on November 23, 2015
Posted by: mroseberry
from Columbus, OH, United States
This is the phone I was looking for. However after moderate use the phone heats up to the point you can't hold it. Causing google play services to shut down and the front facing camera to go green (not a good thing). Phone restores to normal after "cooling down".
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
Trying so hard to like the Priv
on November 10, 2015
Posted by: Tvwchev
I purchased the Priv first thing Friday on release and wanted so badly to love this phone. I do enjoy most things about it. The display is incredible and you cannot beat the Blackberry Hub for all your messages in one central location. The quality of the phone is awesome , as to its feel and visually it is awesome.
I find that I simply do not like the keyboard and believe me I have tried. It is just to small for me. My phone becomes uncomfortably hot and quickly at times. To me, the battery life is not up to par. I am at 62%, in less than 4 hours of light use and it does not have quick charge abilities. Lastly, the notification ringtone volume is the same as the call volume and that is overly annoying. I receive a ton of emails and texts through out the day and I like to have the ability to to mute the notifications and still have the volume up if I receive a call.. missed several calls yesterday before I realized what happened.
I find that I simply do not like the keyboard and believe me I have tried. It is just to small for me. My phone becomes uncomfortably hot and quickly at times. To me, the battery life is not up to par. I am at 62%, in less than 4 hours of light use and it does not have quick charge abilities. Lastly, the notification ringtone volume is the same as the call volume and that is overly annoying. I receive a ton of emails and texts through out the day and I like to have the ability to to mute the notifications and still have the volume up if I receive a call.. missed several calls yesterday before I realized what happened.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
Not enough OS10 features
on April 17, 2016
Posted by: Blackberry aficionado
from Los Angeles, CA, United States
First huge problem that other BlackBerry phones don't have, email or browse the Web while talking on the phone. That feature was standard on all BlackBerry phones. In other words, no data service while talking on the phone. That's huge disservice to Blackberry locals. The BlackBerry Hub is very weak and emails disappear on their own. No way I can trust my work to the PRIV. I own a business so multi communication is essential. Luckily I still have my workhorse of a phone the BlackBerry Passport. May look odd in shape but it kills any phone instantly when getting work done. I really hope BlackBerry continues making new phone models with OS10 and the Android based phones are there for other people who care more about having fun than making money.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4
Great Phone -- But Enterprise (Work) Warnings
on January 25, 2016
Posted by: steveinOC
Long-term Blackberry user here...have had all the phones over the years -- but buy beware on Enterprise (work) email connections -- there's a bug or update needed on your work servers to enable email connections. So, I would advise that you consult your IT group before purchasing....
Written by a customer while visiting ATT.com
Customer Rating
4
Light weight
on January 28, 2016
Posted by: Gurlbabym
from Boise, ID, United States
So far this phone is better than any Apple product by far. A few things that bring it to only 4 stars is that the keyboard is not intuitive so you have to type every letter instead of being give word choices which slows down typing. Also the picture editing features are not even close to as good as on my Samsung. Since I take a lot of photos I wish I had known that as even with the drawbacks of my Samsung overheating constantly I preferred those features above what BlackBerry has to offer. Sometimes my BlackBerry overheats too, especially if the battery is low.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Awesome
on May 10, 2016
Posted by: Bighead1964
from Radcliff, KY, United States
Great phone, I have been a Blackberry fan for awhile, and am happy this phone has switched me back.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
Bring Back Blackberry IOS
on May 21, 2016
Posted by: WP07
from Baton Rouge, LA, United States
As a Blackberry user of 20 years, I was sorely disappointed to learn of the demise of the BB IOS and Rim's alignment with Android. The effort was a lesson in what happens when you reverse engineer a silk purse from a cow's ear
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com