Customer reviews from ATT.com
BlackBerry - PRIV 4G AT&T Branded with 32GB Memory Cell Phone (Unlocked) - Black
Average customer rating
4.4
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
205
4 Stars
32
3 Stars
14
2 Stars
12
1 Star
16
83%of customers recommend this product.
(
220 out of
264)
Customer Reviews for BlackBerry - PRIV 4G AT&T Branded with 32GB Memory Cell Phone (Unlocked) - Black
Customer Rating
5
Great phone!
on December 29, 2015
Posted by: bened
from Sacramento, CA, United States
Only had for two weeks but is very impressed with it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Blacbery priv
on December 29, 2015
Posted by: Caka76
from Dallas, TX, United States
I bought this a 3 weeks ago and its been a graet phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Fast, eye-catching, great camera
on April 22, 2016
Posted by: Tcardinal
from Orlando, FL, United States
I can't think of anything bad to say about this phone. The physical keyboard has works like a laptop mouse. Screen is bright. Battery lasts and the camera is awesome. Androids apps with blackberry security.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
Mediocre phone
on September 3, 2016
Posted by: AlrightOK
from Hartford, CT, United States
I've had the PRIV for about 4 months and I am not impressed. The battery life is atrocious, the on screen keyboard is glitchy and the camera is extremely slow and blurry despite being 18mp. The volume does not impress, the screen cracked after a very insignificant trauma and the slide is prone to rough function. I strongly regret upgrading to this phone and would not recommend it to a friend. The only features that I do enjoy are the size and the physical keywboard.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Great cool phone!
on April 23, 2016
Posted by: Sokay82
from Dallas, TX, United States
This is an awesome phone with great features. You will become a blackberry fan. Different and unique phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
great design
on April 27, 2016
Posted by: goobie
from Mississippi, United States
Priv is awesome! i have owned a blackberry since the beginning of its time - totally satisfied!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
This is not you, the legend giant BlackBerry
on November 20, 2015
Posted by: JohnAlberto
from New York, NY, United States
I owned the Priv for one week, here is my review:
This is not you, the legend giant BlackBerry
Yes!
My expectations were much higher than this, BlackBerry.
I just expected this phone to be mine for years
From the first day I received this, The iceberg of problems started to appear.
when I installed all my apps, an error message pop out the screen after few seconds. I called the support center and they failed to resolve this issue, but they finally asked me to do factory reset. I did that 3 times but the problem was still there.
Later, the support team handled my case to the "Escalation Department'', and I'm still waiting till this moment for them. Unfortunately, no one contacted me after they promised to call back. However, I was able to temporally to fix this problem by uninstalling and reinstalling the BlackBerry Services app. So, I just discovered that this problem is caused by the buggy BlackBerry software. Once I integrate any email client to the hub, the problems come back again.
My expectations were much higher than this, BlackBerry.
I just expected this phone to be mine for years
From the first day I received this, The iceberg of problems started to appear.
when I installed all my apps, an error message pop out the screen after few seconds. I called the support center and they failed to resolve this issue, but they finally asked me to do factory reset. I did that 3 times but the problem was still there.
Later, the support team handled my case to the "Escalation Department'', and I'm still waiting till this moment for them. Unfortunately, no one contacted me after they promised to call back. However, I was able to temporally to fix this problem by uninstalling and reinstalling the BlackBerry Services app. So, I just discovered that this problem is caused by the buggy BlackBerry software. Once I integrate any email client to the hub, the problems come back again.
The hub is so bad compared to the one on BB10. I can't integrate Whatsapp, Instagram ,,... etc.
The hub also doesn't show the notification till I manually open it, so this makes it so useless to me.
The hub also doesn't show the notification till I manually open it, so this makes it so useless to me.
The build quality is not the real well-known BlackBerry quality at all. It is all plastic in everywhere, even the screen is made of plastic. The back cover wobbling and flexing like a sponge. Also, there is a clicking sound when I type on the scree, I feel the two pieces of the phone are not attached well to each other. the camera lens cover is so scratch-able. Don't put the phone in with any keys or metal material in your pocket.
The QWERTY keyboard like it is not made BlackBerry.. It is flat with small buttons, but it does relatively well.
I was expecting the best touch keyboard in the world.. Because my Z10 has the best one. Unfortunately, I'm being disappointed again; The international switch language is missing here. You need to do that from the setting key on the right lower corner, which took more time to switch between two language, and there is a lag from between switching.
The external speaker does really well but the pores on it is "Dust Collector". You can see this after few days of usage.
Handset volume output is average.. It is not the sound quality of BlackBerry in Z10 or Passport.
The screen is excellent with vivid colors and stunning saturation. But the plastic material makes it feel cheap when you touch it.
Back camera is very good, and it is the best camera on BlackBerry phone to date. However, It is not that great compared to Galaxy or iPhone.
Front-facing camera isn't good by any means. Low light imaging is terrible.
Call quality and reception was amazing, but sometimes the phone has unstable bluetooth connection while I was connecting with my wireless handset.
Phone is heavy, but it feels good in hand. It also feel thin
All in all, my expectation was much higher than this. BlackBerry didn't make a good Android phone. The software is terrible like a bugs mine field.
BlackBerry U can do better!
BlackBerry U can do better!
Please, I wrote too much here with full honesty and spent lots of time... Give me a credit by not bashing me.
Thank you
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4
Great design and blend of BlackBerry with Android
on December 7, 2015
Posted by: Derrick O
from Philadelphia, PA, United States
However, some functions such as BlackBerry Calendar are not the same along with the texting system. I enjoyed those features most on the Blackberry platform.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com