Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Perfect.
on January 11, 2020
Posted by: KDA
I’ve been using my router for a couple weeks now. I bought off of a recommendation from a friend who said that Netgear products were his top choice. I have no complaints! It’s easy to use and the security system is helpful for telling me when someone logs onto the WiFi. The WiFi reaches our whole house we’ll do no one has a problem using it in their rooms. Highly suggest both products.
Written by a customer while visiting netgear.com
Customer Rating
5
Working great
on January 11, 2020
Posted by: Tammy M
Upgraded and has been working great for all the use we need it for. No more delays in downloading like it was with our old router.
Written by a customer while visiting netgear.com
Customer Rating
5
No more dead spots
on January 11, 2020
Posted by: Anonymous
Eliminated my dead spots ,download speeds are much faster.
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear works great
on January 10, 2020
Posted by: BabyYoda
I haven’t had a problem with this router! It works great.
Written by a customer while visiting netgear.com
Customer Rating
5
WiFi router
on January 10, 2020
Posted by: Tyler Matarese
this Wi-Fi Optimus machine works very dandy and on point on Internet and Wi-Fi
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on January 10, 2020
Posted by: Jocelyn S
My internet speed has increased drastically which makes it really easy to have 3 people gaming in my house now. Thank you!
Written by a customer while visiting netgear.com
Customer Rating
2
Blocks random websites/apps
on January 10, 2020
Posted by: Earl
The router blocks various websites and apps for no reason. I would have to get off of WiFi to actually go to the websites or run my apps. Would absolutely not recommend to anyone.
Response from netgear.comBy NETGEAR Team, January 13, 2020
Hello,
Thank you for your review of the NightHawk router. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the setup and we are happy to help you through this. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your review of the NightHawk router. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the setup and we are happy to help you through this. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Works great easy setup
on January 10, 2020
Posted by: Tim kieper
This product was so fast and easy to setup With the phone app
Written by a customer while visiting netgear.com