Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great product
on January 14, 2020
Posted by: Vilson
We really like the experience with our new WiFi router from NetGear, works great.
Written by a customer while visiting netgear.com
Customer Rating
1
7 year old router worked better
on January 14, 2020
Posted by: Mflo
Bought this to replace a basic 7 year old linksys router. Called internet provider. Went through all the hoops and resetting. This "new" router is worse then the old one. Buy a different one. Buy a linksys
Response from netgear.comBy NETGEAR Team, January 15, 2020
Hello,
Thank you for your review of the NightHawk router. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the setup and we are happy to help you through this. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your review of the NightHawk router. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the setup and we are happy to help you through this. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Definitely works better than original equipment.
on January 14, 2020
Posted by: jkool68
Wifi is definitely improved. And Nighthawk App makes adjustments and monitoring easy.
Written by a customer while visiting netgear.com
Customer Rating
4
Almost perfect
on January 14, 2020
Posted by: Karen
The machine is simple, works well, good price for middle of the road type routers, would get 5 stars if it was easy to get hooked to my computer, but I had to pay my IT man to get it hooked up. He had to do some programming (that I have no knowledge of) with my new Windows 10 laptop to get the router to be recognized!! Other than that, I love it.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up. Great product!
on January 14, 2020
Posted by: Anonymous
I’m thrilled with the new router. Set up was very quick and easy and my connection is great. No more dropped signal!
Written by a customer while visiting netgear.com
Customer Rating
3
review of the ac1750 router
on January 14, 2020
Posted by: Anonymous
It works ok but it does not have the range my old unit did at 1/2 cost.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgearac175
on January 14, 2020
Posted by: Sam
Setup was easy and coverage is good except for a few drops in some parts of my home.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear to the rescue!
on January 14, 2020
Posted by: TOBY
Our family had been struggling with inconsistent internet when we replaced our old router with the NETGEAR AC1750. From that moment, we experienced super-fast, consistent internet throughout our large house no matter how many devices were running. SO glad!
Written by a customer while visiting netgear.com