Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Installation - A Piece of Cake
on January 21, 2020
Posted by: Alice Harman
Installation was my main concern as I am not tech savvy. The instructions were clear, concise and before I knew it, my new router was hooked up, running and working properly.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great!
on January 21, 2020
Posted by: Bill
This router works great and can easily supply a very good signal to the entire house without a booster. The set up should be easy but I did something wrong and had to call customer support, so this is also a "shout out" to them. I was up and running in just a few minutes with their help!
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing !!!
on January 21, 2020
Posted by: Kanisha price
I love my new Netgear router.Its super fast. I was using the one from my cable provider and it kept glitching. I decide to try this router and it’s the best decision for my family.
Written by a customer while visiting netgear.com
Customer Rating
5
Great software
on January 20, 2020
Posted by: M durst
Great software really gets this router above the rest. Easy to set up more complicated multi router setups in a home
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on January 20, 2020
Posted by: Jenna K
Would highly recommend this router! Very dependable and easy setup as well.
Written by a customer while visiting netgear.com
Customer Rating
1
Netgear Router R6400v2
on January 20, 2020
Posted by: eZAK
The R6400v2 does NOT work with the CM1150V Modem. There is some conflict that is not resolved! The issue is so bad, I lost the ability to connect to the internet on five different occasions all while trying to set up the R6400v2
Response from netgear.comBy NETGEAR Team, January 21, 2020
Hi eZAK,
We are sorry to hear that you have experienced an issue with the R6400 and CM1150v. We do not have a known issue with the two product compatibility and we would like to work with you in regard to your concerns. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
We are sorry to hear that you have experienced an issue with the R6400 and CM1150v. We do not have a known issue with the two product compatibility and we would like to work with you in regard to your concerns. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Works great, directions not so great
on January 20, 2020
Posted by: Bugmanmat
Could not get the 2.4 to work only 5.0. Then found out that I had to change the password in my existing router to the same password on both bands to make it work after some time on the phone. Might should have added that tid bit to the manual.
Written by a customer while visiting netgear.com
Customer Rating
4
Seems to be great
on January 20, 2020
Posted by: Anonymous
Great reception. I am having trouble setting up my Google equipment.
Written by a customer while visiting netgear.com