Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great
on January 25, 2020
Posted by: I Soto.
This product is amazing! Had to replace my old device since we had to add more electronics after the holidays and the old one couldn’t keep up. This new device is everything we could ask for. We are never disconnected from the internet if we are all on it at the same time. It is a breeze to watch a movie all the way through without it buffering. You can download the app to the router and manage all your devices from your phone. The plus is this router allows you to download another app called circle, it lets you put restrictions on your children’s devices so they can stay safe. I will definitely recommend this to my family and friends!
Written by a customer while visiting netgear.com
Customer Rating
1
Fried
on January 24, 2020
Posted by: Nathan
Second one that has shut down within a year Devices will connect but no internet. Name of router also reset to default
Response from netgear.comBy NETGEAR Team, January 27, 2020
Hello,
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear WiFI Router
on January 24, 2020
Posted by: Terry
This wi fi router works great to power our 3 tvs and smart phones. Also has software to protect from viruses!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on January 24, 2020
Posted by: Daniel Tatak
Excellent product and even better customer service, will definitely recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
ac1750smart wifi router
on January 24, 2020
Posted by: Andrew
This router is awesome Netgear keep up the good work
Written by a customer while visiting netgear.com
Customer Rating
5
Great home router
on January 24, 2020
Posted by: Nick Sollitto
Great, fast internet speed and the app is great to check the status of my connection
Written by a customer while visiting netgear.com
Customer Rating
4
AC1750 Router Review
on January 24, 2020
Posted by: Mark
The router has performed great after install. The signal is very strong throughout my house on both 2.4 and 5 ghz. The installation app had some connecting issues and confusion as not everything was intuitive during the install after I had changed the names for the signals. But I was able to work through the installation and got everything going.
Written by a customer while visiting netgear.com
Customer Rating
5
My Netgear Router
on January 23, 2020
Posted by: Anonymous
Very good router no problems whatsoever. Way better than the garbage router I was using from the cable company
Written by a customer while visiting netgear.com