Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
My router works great.
on February 4, 2023
Posted by: Anonymous
This router has three antennas, whereas my other one had nothing. And it seems like I'm getting better service.
Written by a customer while visiting netgear.com
Customer Rating
5
Sped up the whole house
on February 4, 2023
Posted by: Lex S
Speeds so fast that I have gone over my allotted data every month since I got it. Not one of my devices has slowed down since I put these in. Great product, I just need a better internet plan now
Written by a customer while visiting netgear.com
Customer Rating
5
Fast!
on February 4, 2023
Posted by: HillyD
I love this router. It’s made my zoom meetings seamless and it’s great to have the app as a control hub.
Written by a customer while visiting netgear.com
Customer Rating
3
2g wifi dropping
on February 4, 2023
Posted by: Marcos Wozniak
I had to reconfigure this device 3 times because I have some equipment that only works at 2ghz and I don't know why NETGEAR disables this network, so I need to do a factory reset to restore normal operation, I always bought this brand but the next one will no longer be .
Response from netgear.comBy Consumer Affairs, February 6, 2023
Hi Marcos,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set-up simple to use 😊
on February 4, 2023
Posted by: Sholmes
Nighthawk is probably the most simple router set-up I’ve experienced. Simply download app. Create account. Plug-in router follow I instructions and you are working. Unit is automatically registered and warranty in place it could not be nicer.
Written by a customer while visiting netgear.com
Customer Rating
5
wifi router
on February 4, 2023
Posted by: Robert Lee Hoyt
NETGEAR AC1750 Smart WiFi Router (R6400v2) for 1750 sq feet works great with no buffering
Written by a customer while visiting netgear.com
Customer Rating
5
wifi router
on February 4, 2023
Posted by: Robert Lee Hoyt
NETGEAR AC1750 Smart WiFi Router (R6400v2) for 1750 sq feet
Written by a customer while visiting netgear.com
Customer Rating
5
Great cable router
on February 3, 2023
Posted by: Victor Ravelo
Easy to install, great support service 7/24 and works great.
Written by a customer while visiting netgear.com