Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
More coverage with 5GHz
on February 8, 2020
Posted by: Abdulwahab
Every thing about it is perfect, I just wish if the 5GHz coverage was wider than it is
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing Product
on February 8, 2020
Posted by: Gurveet Sangha
I live in a large home with about 3500 sq ft and this router is incredible. No random drops or dead zones. Great item for a great price. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
1
Doesn’t work
on February 8, 2020
Posted by: Bob Winslow
This device is constantly dropping streaming devices ie. Roku etc... you have to unplug it turn in the tv then restart mesh extender. It works for a while then you have to do it again. 2 channels the 5k
Response from netgear.comBy NETGEAR Team, February 10, 2020
Hi Bob,
You should not be experiencing connectivity issues with your EX6250. Our support team will be able to help you with this. The best way to access support is to register your device on http://my.netgear.com you will be able to contact support via Email, Chat, or Phone.
Thank you,
NETGEAR team
You should not be experiencing connectivity issues with your EX6250. Our support team will be able to help you with this. The best way to access support is to register your device on http://my.netgear.com you will be able to contact support via Email, Chat, or Phone.
Thank you,
NETGEAR team
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi speed
on February 8, 2020
Posted by: Jasson Garay
The service is very quick and does not take long to load
Written by a customer while visiting netgear.com
Customer Rating
3
Works well but
on February 8, 2020
Posted by: Richard
Works well and does its job. However it did a factory reset on itself randomly. Makes me question its reliability.
Response from netgear.comBy NETGEAR Team, February 10, 2020
Hi Richard,
Your R6400 should not be resetting itself. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Your R6400 should not be resetting itself. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on February 8, 2020
Posted by: Txhelen
This is my second NETGEAR72 product and even better than the first. Quick, great picture, what else do you need?
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Set Up
on February 8, 2020
Posted by: Anonymous
Wi fi reception has been perfect. Easy set up with App
Written by a customer while visiting netgear.com
Customer Rating
5
Thumbs up
on February 8, 2020
Posted by: Vic
Router is easy to set up and has great coverage. Works well with many devices that are connect
Written by a customer while visiting netgear.com