Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Router
on February 17, 2020
Posted by: James Bruce
This router works great in my home I have 8 devices hooked up to it and it works fine
Written by a customer while visiting netgear.com
Customer Rating
5
10x faster
on February 17, 2020
Posted by: Anonymous
Wow what a difference,a whole new internet and streaming experience.
Written by a customer while visiting netgear.com
Customer Rating
1
Horrible
on February 17, 2020
Posted by: jpeck
Gender:Male
Length of ownership:6 months
Cannot use new browser to get to config. can only use IE and even then I cannot get regular access to my config. using with spectrum/charter
Config is so slow its unusable. continued prompts for credentials. cannot get in to router to make congif changes.....just plain awful. Wish I would not have purchased
Config is so slow its unusable. continued prompts for credentials. cannot get in to router to make congif changes.....just plain awful. Wish I would not have purchased
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, February 18, 2020
Hi jpeck,
You should have no issues logging into the web user interface. I have linked a resource on how to do that below:
https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
You should have no issues logging into the web user interface. I have linked a resource on how to do that below:
https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear conmectivity
on February 17, 2020
Posted by: Anonymous
This is a wonderful and easy to install device. It has worked and my connection is better than ever. The set up was simple and easy and the WiFi was up and running in 5 minutes.
Written by a customer while visiting netgear.com
Customer Rating
5
Coverage
on February 17, 2020
Posted by: Frank Surgis
Great coverage and speed. This unit more than meets my needs.
Written by a customer while visiting netgear.com
Customer Rating
4
adequate for my needs
on February 17, 2020
Posted by: tim
My phone connection is a little glitchy compared to where I moved from, but it could be an issue with the phone itself.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on February 17, 2020
Posted by: Kathy Hill
This really has helped extend our internet into the far corners of our house, once it’s set up correctly and talking to the Nighthawk router, that is :)
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on February 16, 2020
Posted by: Anonymous
What can I say, it exceeded my expectations, it was what I wanted to get the best connection.
Written by a customer while visiting netgear.com