Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Good value
on February 20, 2020
Posted by: Anonymous
Works well, I like the app and the ability to restrict access.
Written by a customer while visiting netgear.com
Customer Rating
5
Good value
on February 20, 2020
Posted by: Anonymous
Works well, I like the app and the ability to restrict access.
Written by a customer while visiting netgear.com
Customer Rating
5
Extending WIFI
on February 20, 2020
Posted by: TTS
This unit was the perfect addition to my WIFI system. With the addition of WIFI cameras, security system, and remote garage door openers, this unit does the job!
Written by a customer while visiting netgear.com
Customer Rating
4
Great wifi with good range
on February 20, 2020
Posted by: Thomas Jacob
Have a 2 story house, and provided good reception. The 5GHz kept dropping intermittently, which preventing connections with VPN, otherwise it is a great product!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear product review
on February 20, 2020
Posted by: Ken Pries
I really like this router. The set up is fast and simple. The signal strength is more than I’d expected. I travel with it and it’s proven to be durable and reliable.
Written by a customer while visiting netgear.com
Customer Rating
5
love it so far so good
on February 20, 2020
Posted by: capeles
so far it works great no dead spot so that a plus ill let you guys know in a few months
Written by a customer while visiting netgear.com
Customer Rating
1
Would not recommend
on February 20, 2020
Posted by: William
I bought this thinking I needed a router for my 2000 dollar gaming computer and it would not allow my computer to receive more then 20 megs per second on download and would drop my internet at random, my other cheaper computer was getting fast speeds I found the problem in this router I bought a different one and a different brand and it worked I will not recommend this product at all if your computer is expensive it will work great on a cheap computer when it wants to work.
Response from netgear.comBy NETGEAR Team, February 21, 2020
Hi William,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the speed performance on this router. I have linked a resource that may help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the speed performance on this router. I have linked a resource that may help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Replacement for Airport Express
on February 20, 2020
Posted by: Anonymous
Excellent replacement for an outdated Airport Express. Integrates easily with ATT modem.
Written by a customer while visiting netgear.com