Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great Router for the Price!
on February 24, 2020
Posted by: Justin Seeley
I recently bought this router because I owned a Linksys router for about 3 weeks, and it was terrible. Talk about an upgrade! I see faster connection speeds all over my 2 bedroom apartment. The app is easy to navigate and the router was easy to set up. Would recommend!
it was very difficult to install. directions were very poor. works fine once installed.
Response from netgear.comBy NETGEAR Team, February 24, 2020
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
While I am still learning how to get the best internet speed out of this. I just have to say it performs as advertised. And any problems turned out to be me.
Setup was ok but not as easy as promoted. No noticible increase in download or upload speeds vs standard cable tv router. Returned it and bought eero pro. Much happier. Practically set itself up and I’m seeing the speed increase I wanted as well as the range.
Response from netgear.comBy NETGEAR Team, February 24, 2020
Hello,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com