Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Netgear router
on February 28, 2020
Posted by: Marla haltom
Unfortunately we had to download an update the first day we installed even though it was brand new. Works great now but disappointing that a brand new router would require an update right off the bat when connected
Written by a customer while visiting netgear.com
Customer Rating
5
Good Router
on February 28, 2020
Posted by: bsnider68
Very easy router to install and definitely provides the speeds I was wanting.I am getting 460Meg down on the LAN connections and the WiFi is quite fast as well.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing Router !
on February 28, 2020
Posted by: Blake Pollock
Router offers speeds that I’m actually paying for compared to the rental unit from spectrum ! Works amazing !
Written by a customer while visiting netgear.com
Customer Rating
4
Overall seems okay
on February 28, 2020
Posted by: Amanda Brenes
Seems to work well. Set up was quite difficult because I could not download the app since I did not have WiFi connection. Spent two hours on the phone with my internet provider trying to troubleshoot. Also since switching to this router I cannot access google or gmail from my laptop.
Written by a customer while visiting netgear.com
Customer Rating
1
Poor Range
on February 28, 2020
Posted by: Jonathan
Upgraded to this NG AC1750 router and have been very disappointed in its range. We do not have a large house, but reception is spotty.
Response from netgear.comBy NETGEAR Team, March 2, 2020
Hi Jonathan,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the speed performance on this router. I have linked a resource that may help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the speed performance on this router. I have linked a resource that may help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Does it’s job
on February 28, 2020
Posted by: Michael
Easy to set up and extends wifi into dead spots well
Written by a customer while visiting netgear.com
Customer Rating
5
Nice once hooked up
on February 27, 2020
Posted by: Gloria Knatcal
It was awful to hook up!! Called net gear and was not hooked up properly. Took three visits from our internet provider to finally getting it working properly. Your instructions were not good. I do like the product once hooked up probably.
Written by a customer while visiting netgear.com
Customer Rating
5
Very Fast! Good Purchase!
on February 27, 2020
Posted by: Alex Rauda
I’ve had this router for almost a month now, and i can happily say there there has never been any issues with its performance, it’s always just as fast as i want it when i’m playing my games and my games never buffer. i’m very happy with this buying experience and i’ll always go to netgear for any wifi related products
Written by a customer while visiting netgear.com