Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
1
Not satisfied
on March 1, 2020
Posted by: Anonymous
Not satisfied with this product. Could not even use it after numerous attempts to connect using the provided password on my TV. To make matters worse your support team did not attempt to assist, could not relate or understand what my problem was and did not provide me with a solution although I received apologies at least 8 times which was too condescending. Ended returning it and got another router from another company and it is working perfect!
Response from netgear.comBy NETGEAR Team, March 2, 2020
Hello Steven,
Hello,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Hello,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on March 1, 2020
Posted by: Josh
This router is simple and easy to use. It is probably the best router I’ve had. Very good quality. I would definitely recommend.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear 1750
on February 29, 2020
Posted by: Jason
Good product and seems to be working well. I had a little difficulty on the set up with the app but once we got everything completed it seem to work well
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on February 29, 2020
Posted by: Brittany Record
Bought this from a recommendation from a friend and I love it
Written by a customer while visiting netgear.com
Customer Rating
5
WiFi router
on February 29, 2020
Posted by: David
After setting up our new wireless router.. we saw a massive difference around the house.. no more buffering on surfing the web for videos
Written by a customer while visiting netgear.com
Customer Rating
5
Great coverage
on February 29, 2020
Posted by: J. Packman
Netgear R6400 covers our 2,500 sf home with great connection. Highly recommended for larger homes. We’ve added an AC2200 extender for our finished basement and deck area.
Written by a customer while visiting netgear.com
Customer Rating
4
Great coverage
on February 29, 2020
Posted by: Steve
Bought this to replace an older unit, was losing coverage on upper and lower floors of my house. Setup took all of 5 minutes , used my original network name and password. Within 20 minutes everything that had been connected previously was functional without having to re-sign in. Took away the dead spots also.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on February 28, 2020
Posted by: Vintnerthor
I just updated my system completely and I have an old colonial house with thick walls, and I get great WiFi throughout the house. Highly recommend you buying this product!
Written by a customer while visiting netgear.com