Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Great size
on March 19, 2020
Posted by: Anonymous
I like the size of this roter/modem. We had quite a bit of trouble getting it to connect to our wi-fi provider. We also had to go reboot it quite a few times. Once it got working though, things have been going better.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast!
on March 19, 2020
Posted by: Anonymous
Our previous NetGear was knocked dead during a storm. This new one was so easy to install with the Android app and is incredibly fast. Love the passwords NetGear creates.
Written by a customer while visiting netgear.com
Customer Rating
5
Pretty Nice Set Up for The House
on March 19, 2020
Posted by: Schuyler H.
Great wifi reception through out the house. No stalls during movies. Great Product for a great price! Thanks NetGear!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy hookup working well.
on March 19, 2020
Posted by: Angela M.
This router will run tall TV DVR system and printing system. Everything runs to the router so far everything is up and running well
Written by a customer while visiting netgear.com
Customer Rating
3
could be better
on March 19, 2020
Posted by: Ken
I am one of those people that do not own a cell phone so I was upset that you had set your router up to need one to control it and did not even mention that there was a copy of the app required for set up and operation available for desktop. clearly this was done by a young person that believs that ev eryone has a cell phone. not true. and your in structions should contain more possibilities.
Response from netgear.comBy NETGEAR Team, March 19, 2020
Hi Ken,
We promote the app as the preferred setup because it is the fastest easiest way for you to set up the router. If you are unable to use the app you can always manually set up the router. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We promote the app as the preferred setup because it is the fastest easiest way for you to set up the router. If you are unable to use the app you can always manually set up the router. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Great for streaming
on March 19, 2020
Posted by: Robert Donegan
Streams well to three devices, one pc, one phone and a tablet with good range through grounded pipes and wires.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on March 19, 2020
Posted by: Anonymous
Sooooo easy to set up! Had all the things I was looking for. Was even able to eliminate a WiFi extender in the house after installing this router. Great value for the money too! Would definitely but this again!
Written by a customer while visiting netgear.com
Customer Rating
5
WiFi Excellent Review
on March 19, 2020
Posted by: Anonymous
Quality product... although this was a replacement of my previous NetGear product. My previous product (same as this one) only lasted one year and five months.... very disappointed, but going to try again. Thank you.
Written by a customer while visiting netgear.com