Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great Coverage!
on March 22, 2020
Posted by: ATD
Although we have our R6400 in a less than optimal location, we still receive great coverage throughout our 2400 sq ft home!
Written by a customer while visiting netgear.com
Customer Rating
5
Very good
on March 22, 2020
Posted by: Masha
Only problem was understanding the installation instructions. Was not clear that app was for phone, not laptop.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on March 22, 2020
Posted by: James Neal
This router is everything I needed and more! Great buy!
Written by a customer while visiting netgear.com
Customer Rating
5
Solid
on March 22, 2020
Posted by: Cindy
Our Netgear router/modem is reliable and solid so far. Why rent from the ip if you can have your own personal modem!
Written by a customer while visiting netgear.com
Customer Rating
3
Tedious
on March 21, 2020
Posted by: Gene Cook
Router/modem works fine. The admin access and instruction are junk. Still cannot access the admin area to change passwords. Just tedious, wish I had stuck with Google.
Response from netgear.comBy NETGEAR Team, March 24, 2020
We understand that you have been having a difficult time with your router and we would like to look into some of the support opportunities that we have available on our support pages.
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
Thank you,
NETGEAR Team
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wow
on March 21, 2020
Posted by: Jeff Jackson
We live in the foothills of the Appalachian mountains, and our satellite Internet, Wi-Fi modem barely gave us a basic single. Using Wi-Fi calling and texting at best we could send a text that would take 3 to 10 minutes to upload. But after purchasing the Netgear WiFi Router, we now can talk on our cell phones, WiFi calling, without delay and instantly send text messages. Thank you Netgear for making technology available to us once again.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install to a modem
on March 21, 2020
Posted by: Skylar
Bought a modem and a router. Was super easy to follow the instructions and love the app that comes with it to set everything up and manage devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear router
on March 21, 2020
Posted by: Alicia
I’m really happy with my Netgear Nighthawk I’ve had no problems with it and was easy to set up .
Written by a customer while visiting netgear.com