Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Works perfect
on April 1, 2020
Posted by: Benjamin T Faehn
Was cost effective and gets the job done no problem, worth the time and money.
Written by a customer while visiting netgear.com
Customer Rating
2
Loses it’s Connection to Internet Periodically
on April 1, 2020
Posted by: S Banner
I really liked how easy it was to setup. The Nighthawk application is convenient. I am however disappointed as the router is dropping its connection to the cable modem at least daily and somedays multiple times. This is particularly discouraging as we’re quarantined and I depend on the Internet for my work. And, I cannot drive to the store to return the router. Help!
Response from netgear.comBy NETGEAR Team, April 2, 2020
Hi S Banner,
We are sorry to hear that you have experienced a difficult time with the connectivity on your Nighthawk router. I have linked a resource that will help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Thank you,
NETGEAR Team
We are sorry to hear that you have experienced a difficult time with the connectivity on your Nighthawk router. I have linked a resource that will help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works very well
on April 1, 2020
Posted by: Mike S
Good distance. Works upstairs and other side of my house
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on April 1, 2020
Posted by: Tabbity2
I used the wizard to install the router, which worked great
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent for Wi Fi
on April 1, 2020
Posted by: Anonymous
The Netgear is an excellent extender for the internet. My internet was extreme slow before I bought this
Written by a customer while visiting netgear.com
Customer Rating
5
Works well
on April 1, 2020
Posted by: R Koscielski
This was a replacement for our old router which was a Netgear. The old one worked well, so I replace with current model.
Written by a customer while visiting netgear.com
Customer Rating
5
Exactly what was needed.
on April 1, 2020
Posted by: Duane Faber
This was my first attempt at setting up a WiFi system. Everything went without a glitch. Cable supplied is top of the line. Signal is strong and was able to stream a 4K movie for the first one and was like watching at the theater. One very high quality unit.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on April 1, 2020
Posted by: Bob Ulrich
Performs amazingly well and glad we upgraded as kids home during quarantined.
Written by a customer while visiting netgear.com