Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Increased WiFi distance
on April 24, 2020
Posted by: Nancy Nave
Increased WiFi distance in my home abs am very pleased
Written by a customer while visiting netgear.com
Customer Rating
5
Essentially needed
on April 24, 2020
Posted by: Roberto Prieto
We just bought a new house and we were experiencing trouble connecting to the wi fi from our patio. With our new Netgear Extender their have been no more issues.
Written by a customer while visiting netgear.com
Customer Rating
1
Very Bad Service
on April 24, 2020
Posted by: Anonymous
Product unreliable, installed and at least 3 time a day have to reset the extender as it block the wifi from working.....No support to troubleshoot
Response from netgear.comBy NETGEAR Team, April 27, 2020
Hello,
We understand that you may have had some issues with the setup of your extender. I have linked a resource that should help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We understand that you may have had some issues with the setup of your extender. I have linked a resource that should help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Not really good product
on April 24, 2020
Posted by: Anonymous
Not good product keeps cutting access too wifi off and have to rest several times daily
Response from netgear.comBy NETGEAR Team, April 27, 2020
Hi,
We understand that you may have had some issues with the setup of your extender. I have linked a resource that should help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We understand that you may have had some issues with the setup of your extender. I have linked a resource that should help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
It has helped
on April 24, 2020
Posted by: Peter Gronewold
I may need to upgrade my router we are use much more wifi devices than when I first purchased it.
Written by a customer while visiting netgear.com
Customer Rating
4
Great product
on April 24, 2020
Posted by: sharon platt
I am happy with this product. It was easy to set up and install. It has given us a better advantage with our wifi. I would highly recommend this product. I am sad I have to get a wifi booster but am glad that netgear has one to add to this wonderful product. Worth it! I get mobile updates, and seems to have great security.
Written by a customer while visiting netgear.com
Customer Rating
4
Very Good
on April 24, 2020
Posted by: Joseph Klaus
Had problems with older netgear router, bought this one, no problems as of yet and wifi is much better.
Written by a customer while visiting netgear.com
Customer Rating
5
Very fast
on April 24, 2020
Posted by: Cindy B
We are so happy with our new router. It is way faster than our previous one and we do not have any complaints. Thank you for making a great product.
Written by a customer while visiting netgear.com