Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
I love it
on April 30, 2020
Posted by: Anonymous
It produces a better download/upload rate than the extender I had before
Written by a customer while visiting netgear.com
Customer Rating
4
Good but ...
on April 30, 2020
Posted by: Joe M.
Easy to setup. Nice to be able to migrate and keep the same SSID and the automatic addition of the 5G SSID. I did not have to go to each device and reconfigure a big plus. Still need to test USB ports. The reason only 4 stars is that I upgraded from an 8 year old router due to having to power recycle often to recover from sluggish performance. Seems after a week of ownership, I still have to do perform that task. It could be the Internet Cable service but still too early to tell.
Written by a customer while visiting netgear.com
Customer Rating
5
Nice inexpensive unit
on April 30, 2020
Posted by: Anonymous
Very nice medium speed router. Works well with a small user group.
Written by a customer while visiting netgear.com
Customer Rating
5
5 stars
on April 30, 2020
Posted by: Fifi
Good quality with right price. Also easy to assembled. I recommended
Written by a customer while visiting netgear.com
Customer Rating
2
Firmware Issues
on April 30, 2020
Posted by: Donna
I have 1 gig internet. This router would only pull 260ish max. Had to get a new one to actually get the speed I wanted. Researched and it seems there is firmware issues now for this router. Beware.
Written by a customer while visiting netgear.com
Customer Rating
5
Novice Wins
on April 30, 2020
Posted by: Dean
I’m 55 and pretty handy... and anything but computers. This was easy. If I can do it, you can too. Better yet the product works. Great reach through our home. Multiple ports so I have activated every Ethernet plug in our home. I rock. Or I think I the kids call it “baste”?
Written by a customer while visiting netgear.com
Customer Rating
1
Always Crashing
on April 30, 2020
Posted by: Ronald
Latest firmware update causing router to crash constantly. Even reverted to previous firmware versions without any improvement.
Written by a customer while visiting netgear.com
Customer Rating
3
Not what I expected
on April 30, 2020
Posted by: matthew91385
I have a different Nighthawk router for my office and it works great. This router performs ok. It seems the wifi speed on 5ghz is less reliable than what I am used to out of Netgear.
Written by a customer while visiting netgear.com