Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
1
Terrible
on May 3, 2020
Posted by: bc
I bought this to replace a Spectrum router. I was getting 205-223 mbps with Spectrum. With this i was getting about 0.5-1.3
Response from netgear.comBy NETGEAR Team, May 4, 2020
HI BC,
We understand that you have been having a difficult time with the wireless connectivity and we would like to look into some of the setup settings that may have not completed correctly. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We understand that you have been having a difficult time with the wireless connectivity and we would like to look into some of the setup settings that may have not completed correctly. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Not good
on May 3, 2020
Posted by: Venkat
Frequent disconnection. Tried to contact customer care many times. No use
Response from netgear.comBy NETGEAR Team, May 4, 2020
Hi Venkat,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your modem. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your modem. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install and use
on May 3, 2020
Posted by: Valerie K
I was frustrated with the router from my provider and I needed a second source for customers so I purchased a new router. I got lots of help and I am very happy with it.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install and use
on May 3, 2020
Posted by: Valerie Kathman
I was frustrated with the router from my provider and I needed a second source for customers so I purchased a new router. I got lots of help and I am very happy with it.
Written by a customer while visiting netgear.com
Customer Rating
5
Pretty good
on May 3, 2020
Posted by: Annie
I buffer less. My WiFi signal is much better in the bedrooms and they are upstairs.
Written by a customer while visiting netgear.com
Customer Rating
4
Only 1 problem
on May 3, 2020
Posted by: Jaylen B.
Great router/modem combination, only problem is it sometimes disconnects for a few seconds, other than that, its great.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product!
on May 3, 2020
Posted by: Kayla Followay
I love this router. Along with our WiFi network it makes our WiFi accessible all throughout the house and is very quick. Highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
4
Great connection
on May 3, 2020
Posted by: Henry Devereaux
The range and quality is very good with very little issues.
Written by a customer while visiting netgear.com