Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Simple install and purchase
on March 6, 2023
Posted by: Tyler Claridge
Have enjoyed having the modem and router in one while still have fast speeds.
Written by a customer while visiting netgear.com
Customer Rating
4
Works great after setup
on March 6, 2023
Posted by: Shelmandollar
It’s not plug and play, but works great once we got through the setup.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast internet
on March 6, 2023
Posted by: John Leslie
This router was easy to set up with great directions and we now have our wi go working the best it has ever
Written by a customer while visiting netgear.com
Customer Rating
5
Fast
on March 6, 2023
Posted by: Lesley
Just love my Netgear Router..saving me some money and super fast
Written by a customer while visiting netgear.com
Customer Rating
3
Try again
on March 5, 2023
Posted by: Pam t
It will not connect to my computer
Very discouraged
It should be easier
Very discouraged
It should be easier
Response from netgear.comBy Consumer Affairs, March 7, 2023
Hi Pam,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
easy to set up
on March 5, 2023
Posted by: Nathan Wells
using the app it was easy to set up. happy with it.
Written by a customer while visiting netgear.com
Customer Rating
5
Doubled my speed
on March 5, 2023
Posted by: Marilyn
This router doubled my upload and download speed. Works great for streaming and was very easy to set up.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast connection, good value
on March 4, 2023
Posted by: Cdubs
Some issues with set up but netgear customer service was helpful. Ultimately I am very happy with my purchase!
Written by a customer while visiting netgear.com