The router seems to work, internet settings may be wrong on my computer, have not had easy time over last 4 weeks, I got to your website, then lost it. Was not sure if you offer a subscription to have router settings on computer checked or someone to help, all of this computer language is not easy of older people to know what it even means. I would be interested in paying a fee to periodically have a check up
Response from netgear.comBy NETGEAR Team, May 6, 2020
Hi Carolyn,
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
This product was really easy to set up it’s made a big difference in the home Internet moving a lot faster faster to do a band and that makes things a lot easier to just really pleased with the product.
We took the plunge and upgraded from being longtime Linksys and Belkin users and its as if we’ve upgraded our internet as well! Fast speeds, no lag, zero connection issues and easy straightforward setup. I even like some of the advanced security features and increased functionality that puts you in control of your internet connection. Choosing Netgear saved lost time and frustration. I won’t be going elsewhere after this purchase.
A few areas in our house weren’t getting the WiFi coverage we needed. I bought the WiFi extender. It was easy to set up and the WiFi is now excellent in the weak areas. Highly recommend this product.