Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Quality
on May 7, 2020
Posted by: Michael Singer
I have had this wireless router for a week and it has held up. My WiFi has not gone down once. I have had modems which failed big time.
Written by a customer while visiting netgear.com
Customer Rating
1
A mess
on May 7, 2020
Posted by: George
This equipment was unusable. I had to return it as it would not communicate with my modem. I am an engineer and spent about 20 man hours trying to fix the problem but finally gave up.
Response from netgear.comBy NETGEAR Team, May 11, 2020
Hi George,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on May 7, 2020
Posted by: Randy
Easy setup. Improved my connections. All my devices are running faster than ever. Should gave upgraded a long time ago.
Written by a customer while visiting netgear.com
Customer Rating
5
is very fast
on May 7, 2020
Posted by: Anonymous
con use several devices at the same time without loosing speed
Written by a customer while visiting netgear.com
Customer Rating
2
Easy set up but needs rebooted
on May 7, 2020
Posted by: Brad Mockensturm
Set up was easy at first but the “mesh” system didn’t separate the 2.4 from the 5g. The system named them the same thing which caused them to not work properly. Now I have it set up where each zone is named something different and we have to log into each access point in order to use it. My two AC1750’s are both set up as access points directly connected via Ethernet cable. There are times when I have to reboot the Ac1750 in order to get them to work.
Response from netgear.comBy NETGEAR Team, May 11, 2020
Hi Brad,
Thank you for your feedback. If you need additional help please log in to MyNETGEAR and click support.
Thank you.
Thank you for your feedback. If you need additional help please log in to MyNETGEAR and click support.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Helped a lot
on May 7, 2020
Posted by: Anonymous
Help alot have a special needs son and plays a lot of games and on his phone before the internet would drop but so far it helped alot thank you
Written by a customer while visiting netgear.com
Customer Rating
5
Best routing solution around
on May 7, 2020
Posted by: Anonymous
The ease of use and setup was amazing. I have worked in the IT field for 9 years and with all the technology around this device offers some great features such as remote management and great security tools. The best part is the ability to setup Dynamic DNS with 3 already well known providers with no intricate extra software or setup. This is a great tool and even down to identifying connected devices and setting up password for each type of wireless network connection. I have had no issues with this device and support was not needed at any point.
Written by a customer while visiting netgear.com
Customer Rating
5
Lightening speed
on May 7, 2020
Posted by: Katie Faley
New WiFi cable modem made a world of a difference on my internet speed connection. Easy set up within minutes, I couldn’t be happier!
Written by a customer while visiting netgear.com