Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
I Purchased mine to replace my old R6400
on March 12, 2023
Posted by: Anonymous
mine old one was so dependable and reliable and ran all of the many devices in my home that I could not possibly envisions purchasing another brand. When you have the best, why try the rest?
not so good. The wifi part of the router is already not working, just a month after I purchased the product
Response from netgear.comBy Consumer Affairs, March 16, 2023
Hi Bern,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources for your device and wireless network: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
When my router died I replaced it with this Netgear router which my son suggested. I am elderly so not completely tech savvy. But this router was easy to install and I am extremely happy with it!! It seems like everything is faster and more reliable!
I purchase the Netgear AC1750 Mesh system and it really improved not only the blind WIFIU spots in my home, but the speed. My Kids even said their ping improved drastically since installing. I strongly recommend