Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
So far so good
on July 21, 2025
Posted by: Steve
I’ve only had it a week and i am very pleased with it so far. I have not so good internet and the new router seems to help deliver my wifi though all devices with no problems.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fully feature device
on July 19, 2025
Posted by: Sam briarton
Does everything a standard dual band ac wifi router should do.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
rector
on July 15, 2025
Posted by: susan
Did not work for my setup it requires a coaxial cable and i did not have that you need to have a picture of the back of the unit so people don't buy by mistake. If you have the correct setup this product is great.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent
on July 12, 2025
Posted by: Melissa K
This router has been excellent. It covers our whole house with a lot
Of devices running!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear Router is Like the Enegizer Bunny
on July 12, 2025
Posted by: Jennifer Duarte
We have an older router (about 5 years old) - so it's not the latest in technology, but regardless, it keeps on going like a fast rabbit! Recently, we had a power outage which prompted us to update the router. The hardest part was deciding which App to download. After that, it was quick to identify our router model
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fast , and simple to setup
on July 10, 2025
Posted by: Josiah k
I have had this router for some time but one thing I really like about it is it's simplicity to set up and configure for the max a home wifi would need , it's easy to set up which makes anyone able to set up irrespective of your IT background
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Quality over the year
on June 16, 2025
Posted by: Ivan
I’ve been using the NETGEAR R6400v2 for a while now, and I continue to be impressed by how well it holds up—even in 2025. Setup was straightforward and user-friendly, and the interface gives you just the right level of control without being overly complicated.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Owner
on June 12, 2025
Posted by: Anonymous
NETGEAR router and modem are doing fine since the service call. Thanks!
Written by a customer while visiting netgear.com
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