Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,957 Reviews)
Open Ratings Snapshot
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
works great
on May 16, 2020
Posted by: mary hale
there is 4 people in the house and makes it so much easier to all be on. And my granddaughter who is 6 dances and sings around the house without it slowing down. So easy to hook up. ty
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Inexpensive for the work it does.
on May 16, 2020
Posted by: Cherie Quarg
I literally was going crazy trying to understand why my Wifi was not covering my whole town home which really is not that big. People kept telling me it was probably because it was two story, although I didnt think that should matter. I decided to buy this extender as a last resort before spending money to call someone to probably only tell me to buy an extender. The hook up was so easy and only took about 5 - 10 mins tops and that included downloading the app. All I can say it this device definitely made my life easier so it gets 5 stars from me.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Installing was difficult!
on May 16, 2020
Posted by: Bob
It was hard to reconfigure the router so that the computer could see it ! Had a Tech person to help but half the time I could not hear him! Bad connection also!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
as advertised
on May 16, 2020
Posted by: kenkehn
Product worked well to service devices on second floor.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Wonderful!
on May 16, 2020
Posted by: Krystal
We recently purchased a new router because our last one got hacked! Our new router is fabulous, it is very fast and has an additional security service to protect from viruses that has a reasonable yearly fee. We chose netgear because it already had such great reviews as compared to our other router that was a different brand. Great value for the affordable price!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Reliable Wi-Fi
on May 16, 2020
Posted by: Anonymous
Keeps performing well after 2 years. I continue to get great Wi-Fi throughout my home downstairs and upstairs.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Frustration
on May 16, 2020
Posted by: Anonymous
Took 6 hours on the phone with Netgear customer support to get the router to work. It works well.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Very impressed!
on May 16, 2020
Posted by: Dan Dube
WiFi router was easy to set up. We have had up to 6 devices running at once and it has performed wonderfully. Very impressed with its range as well.
Written by a customer while visiting netgear.com
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