Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
4-Star Review
on March 15, 2023
Posted by: Tasha Younkin
Overall the product is fantastic. I have had no issue at all. I would recommend this product if you have a lot of devices that need to be connected to the Wi-Fi. I gave it 4 stars because I am having some issues with my internet and I am not sure if it is my router or my internet provider! Otherwise it would get 5 stars.
Written by a customer while visiting netgear.com
Customer Rating
5
Great service!
on March 15, 2023
Posted by: Anonymous
This little gadget helps us out immensely! Pretty much everything in the house is connected so we definitely need strong WiFi. The extender does a great job of fact r extending our Wi-Fi throughout the house thus eliminating dead spots.
Written by a customer while visiting netgear.com
Customer Rating
4
Overall good
on March 14, 2023
Posted by: Skye Hosford
Overall, It is a good product. I just had a hard time getting it set up with Spectrum. It has worked ever since then.
Written by a customer while visiting netgear.com
Customer Rating
3
Good range, but slow
on March 14, 2023
Posted by: Paul O
Was a pain to set up. Works OK. Has good range, strong signal around house and property. However it seems to slow my speedtest results a good amount. My US Cellular internet runs at 40 Mbps without using AC1750. Using it I am seeing 18-20Mbps. Quite a big slow down.
Response from netgear.comBy Consumer Affairs, March 17, 2023
Hi Paul O,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear ac1750
on March 13, 2023
Posted by: Randy
Easy to set up, seems to be working well, I have a small house good wifi through out!
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750 WiFi Cable Modem/Router
on March 13, 2023
Posted by: Samuel Bowden
Product is/works as advertised — performing both functions as a cable modem and WiFi router, all in one device. 250mbps download speed is also accurate, when put to the test. Absolutely no complaints!
Written by a customer while visiting netgear.com
Customer Rating
4
So far so good
on March 13, 2023
Posted by: Cher
It was simple to connect with the email step by step instructions! Thank you so much for that!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Wi-Fi
on March 12, 2023
Posted by: Anonymous
I purchased the R6400v2 from a local retailer because after almost 9 years my last router Wi-Fi had died on me. After a very quick setup and speaking with some very nice people at Netgear, I was up and running! All my Wi-Fi devices are now working without issue and I'm very happy with the new router and support I received from Netgear. I would recommend this router to anyone for ease of setup and an excellent router that meets all my needs! Regards, David
Written by a customer while visiting netgear.com