Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Awesome
on May 27, 2020
Posted by: Lauren Hill
Works great. We can now stream movies which we couldnt do bfore
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Router
on May 27, 2020
Posted by: Keivin Rivero
Excellent product. Easy to use and comfortable security.
Written by a customer while visiting netgear.com
Customer Rating
3
Hard to set up
on May 27, 2020
Posted by: Cassie Younginer
I thought setup was going to be easy through the app, but it ended up taking 2 hours to get the internet working. NetGear does not have a customer service phone number you can call, and my internet provider (Spectrum) verified the issue was not on their end.
Response from netgear.comBy NETGEAR Team, May 28, 2020
Hi Cassie,
We are sorry to hear that you had a difficult time with your setup. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you
We are sorry to hear that you had a difficult time with your setup. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR R6400v2
on May 27, 2020
Posted by: D. Navarro
Our NETGEAR router has extended our WiFi range immensely. We are now able to use our laptop outside in our backyard.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Router Review
on May 27, 2020
Posted by: Anonymous
The router has been great, as well as the customer service! Our installer was nice and efficient and the speed has been wonderful!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear is the only way to go!!
on May 27, 2020
Posted by: Ash
I absolutely love this router!! It works wonders in our 1800sq ft home and comes with a built in security that you can see in action. I can even control our WiFi from my phone. Great product for a great price.
Written by a customer while visiting netgear.com
Customer Rating
5
easy to set up, good functionality
on May 27, 2020
Posted by: Jim
This product was very easy to set up. I only had to download and app on my phone and then scan a code from the router - boom, done! After about 10 days of use, the functionality has been good as well. No complaints!!
Written by a customer while visiting netgear.com
Customer Rating
4
Ease of Setup
on May 27, 2020
Posted by: Robert
Would have given rating of 5 be it not for the setup. Had to get my "geeke" friend and even he had a difficulty completing the setup. Once setup was completed, performance was excellent.
Written by a customer while visiting netgear.com