Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Love our new router
on October 7, 2020
Posted by: Anonymous
Love our new router Very easy to install and it is Has helped Streaming
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router!
on October 7, 2020
Posted by: Chris
Have used these in multiple locations. Great performance and signal quality!
Written by a customer while visiting netgear.com
Customer Rating
5
Love it
on October 7, 2020
Posted by: Roberto Ceja
Been using it for quite a while and I love the smoothness of downloads and no interruptions whatsoever
Written by a customer while visiting netgear.com
Customer Rating
4
C6300 Modem and Router
on October 6, 2020
Posted by: Bryan Mangrich
I have used this modem and router for years and it continues to perform without any issues. If you’re looking to get away from your cable companies modem this is a perfect solution! Easy setup and east to use!
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750 review
on October 6, 2020
Posted by: H R Soderstrom
Great WiFi router and easy installation...once you upload their app to your cell phone. Only crit; there could have been a better description/explation that you need to have a cellphone and use their app to do the setup. No alternative instruction in the box. Could not have set it up without the app!. Good product, bad business/marketing strategy.
Written by a customer while visiting netgear.com
Customer Rating
2
Functional, but not much more
on October 6, 2020
Posted by: Disappointed
We had high expectations for this modem router, but the best I can say is that it usually works. Our speed is slower than the 3yr old modem and router it replaced. The app continually tells me that the firmware needs to be updated, and the Netgear rep told me we need to contact our ISP about that. iSP says it’s the correct version. Honestly, I’m tired of sitting on phones and on hold trying to make it work. Haven’t decided yet what I’ll do.
Response from netgear.comBy Consumer Affairs, October 8, 2020
Hi Disappointed,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your Modem Router. This resource should help you " https://kb.netgear.com/27322" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your Modem Router. This resource should help you " https://kb.netgear.com/27322" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Reliable so far
on October 6, 2020
Posted by: Jon p
Have had this one for a couple months now and so far it’s been reliable. Although my little sister and I use zoom for school and it does lag at times.
Written by a customer while visiting netgear.com
Customer Rating
5
MY NETGEAR WIFI ROUTER
on October 6, 2020
Posted by: Anonymous
I AM VERY HAPPY WITH MY PURCHASE OF A NETGEAR SMART WIFI ROUTER.
Written by a customer while visiting netgear.com