Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,957 Reviews)
Open Ratings Snapshot
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
2 out of 5
2
Ok, but a bit annoying.
on October 13, 2020
Posted by: SPL
Even though WiFi goes on and off once in a while; I can deal with it.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
R6400V2
on October 13, 2020
Posted by: Stephen Sigafoos
Returned Product the R6400V2 restarted every 5 minutes the 48 hour period I owned it. Actually took product to a different home and plugged in outlet, did same thing, connected to network or not
Response from netgear.comBy Consumer Affairs, October 14, 2020
Hi Stephen Sigafoos,

Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy ... worked great!
on October 13, 2020
Posted by: Danny M
Took 5 min and the signal works not only throughout the home but also outside
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Router - Easy Set Up
on October 13, 2020
Posted by: clr2025
I bought this router to replace a very old router we had. I was concerned it would be difficult for me to do since I am not a tech person. It was very easy - even with a static IP.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Extremely Fast Speeds!
on October 13, 2020
Posted by: Brian Geraci
This product doesn’t only have extremely strong and fast internet speeds, but it also protect you form and notifies you of scams and malware. I would recommend this netgear router to everyone who wants an affordable, safe and strong internet connection
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Fairly good WiFi
on October 12, 2020
Posted by: Shd4fun
The WiFi is pretty good so far using 3 computers, 4 phones, and 1 gaming console. Sometimes a little glitchy but more or less pretty good.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Router
on October 12, 2020
Posted by: Anonymous
This router is super amazing I’ve been able to keep me and my family connected to our wifi and it’s so easy to use
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great router
on October 12, 2020
Posted by: Anonymous
Installing the router was a bit tricky, the instructions that came with the new router were a little sketchy. But after when I called for help, the Netgear reps were VERY helpful and I got the install done quickly when following their instructions. I found customer service at Netgear great.
Written by a customer while visiting netgear.com
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