Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great Rounder
on October 14, 2020
Posted by: Danny
Router is great easy to hook up no problem so far.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Rounder
on October 14, 2020
Posted by: Danny
Router is great easy to hook up no problem so far.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on October 14, 2020
Posted by: Anonymous
Easy to set up, and Love the app! I have everything I need at my fingertips!
Written by a customer while visiting netgear.com
Customer Rating
5
WOW
on October 14, 2020
Posted by: Hollyister
coverage in my home was sporadic and trying to get what we needed connected was always a nightmare. So when my old router died decided to just buy one on my own instead of being provided by my internet provider. Wow what a difference this router is my computer when upstairs now actually connects to the 5G and works so much better than it ever has. Very happy with this router. Set up was also easy, if you can work your smart phone you can set this up. Netgear is also there if you need them I got a pop up from the app that said "you seem to be setting up a new router, click here if you would like some help".
Written by a customer while visiting netgear.com
Customer Rating
5
Mesh Extender
on October 14, 2020
Posted by: Joseph Ampah
Being working from my garage since the pandemic started, with a poor wifi connection . Since I got this Mesh Extender, my connection is stronger.
Written by a customer while visiting netgear.com
Customer Rating
5
Good buy
on October 13, 2020
Posted by: Tony
Works great and have had zero issues with this model.
Written by a customer while visiting netgear.com
Customer Rating
5
Good buy
on October 13, 2020
Posted by: To y
Works great and have had zero issues with this model.
Written by a customer while visiting netgear.com
Customer Rating
1
Netgear not working
on October 13, 2020
Posted by: YoMaka
It hasn’t been a year yet and my Netgear keeps resetting
Response from netgear.comBy Consumer Affairs, October 14, 2020
Hi YoMaka,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com