Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
User Friendly
on October 17, 2020
Posted by: Anonymous
Very easy to install, got all devices connected right away and was able to keep password from router we replaced.
Written by a customer while visiting netgear.com
Customer Rating
4
router replacement
on October 17, 2020
Posted by: Jim
got the netgear router to replace an Archer A7 and it has done the required job very well
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and Consistent
on October 17, 2020
Posted by: Anonymous
The Netgear AC1750 is fast and consistently strong.
Written by a customer while visiting netgear.com
Customer Rating
5
Exceeded Expectations!
on October 17, 2020
Posted by: Gerloude Ulysse Paul
I very much love this router! I used as a replacement for my old one, which I used for about 3 years. The results were phenomenal! Would purchase again and recommend to anyone.
Written by a customer while visiting netgear.com
Customer Rating
2
Drops signal
on October 17, 2020
Posted by: Fast Eddie
Drops signal 3 times a day. Factory Reset 3 times. Still drops. Only had router for 9 months.
Response from netgear.comBy Consumer Affairs, October 19, 2020
Hi Fast Eddie,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Working great!
on October 17, 2020
Posted by: Anonymous
Also ended up having to buy a new modem. Both are working great! I’m up and running after losing 2 full days of work during my busiest time of year.
Written by a customer while visiting netgear.com
Customer Rating
5
Problem solved!
on October 17, 2020
Posted by: Beth
We had such slow download speeds for watching streaming shows on ourApple TV it was ridiculous. Too far from the modem. Our new Netgear Mesh Extender now makes it practically instantaneous. What a great improvement for our evening viewing. Thanks, Netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
Support beyond compare
on October 17, 2020
Posted by: Gary
I was having trouble setting up my router. I was then assisted by a gentleman from India. He was the best support person I have ever dealt with.
Written by a customer while visiting netgear.com