Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great
on October 19, 2020
Posted by: Abukoli
It’s fast, has good range to cover the entire house and lots of devices
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750 Cable Modem Route Review
on October 19, 2020
Posted by: Chris Marden
Works really well with 300 Mbs internet with multiple devices
Written by a customer while visiting netgear.com
Customer Rating
5
Top notch security
on October 18, 2020
Posted by: Nels RW
After spending thousands trying to secure my devices and buying several routers following a nearly 2 year cyberstalking problem, I feel like this router with Bitdefender, Finally has taken care of it and helps me feel safe again. Now I don’t feel like I even need to worry about my security system being a tool to spy on me as was happening before. Having a home WiFi network without a router that is capable of preventing your devices from attack is counterproductive. This router was easy to set up and simple to create the proper foundation of a secure home network.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router I’ve ever owned.
on October 18, 2020
Posted by: Miguel
I’ve owned all kinds of routers they were okay but didn’t really do much to block threats. When I first decided to buy a NetGear Router it boosted my Modems potential by a lot i have 2 video game consoles that run at the same time almost everyday because me and my brother play a lot of video games and we also have about 7-10 electronics running in different parts of the house and we still manage to have low Ping and the gaming experience is far beyond better than any other router I’ve owned. Also the security NetGear provides helps block all types of url threats for both my iOS and Android devices great security for devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Powerful with easy setup
on October 18, 2020
Posted by: Ken Doiron
The AC1750 was very easy to setup and provides powerful WiFi communication
Written by a customer while visiting netgear.com
Customer Rating
2
not very reliable
on October 18, 2020
Posted by: William Gerard
Had to call technical support one day after setting this new modem, up as described in manual. Told to remove all cables, unplug power, wait one minute, connect cables in a given order and re-power the modem. This worked, but now I have to do it 1 or 2 times every day. My old modem, a Motorola surfboard lasted 7 years with no problems.
Response from netgear.comBy Consumer Affairs, October 19, 2020
Hi William Gerard
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Netgear Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
2
intermittent
on October 18, 2020
Posted by: Anonymous
bought the nighthawk as sales person said this netgear product would have a broader range and could support my devices. Only 3 devices and cannot connect to the wifi
Response from netgear.comBy Consumer Affairs, October 20, 2020
Hello.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Netgear Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
5
What a great product
on October 18, 2020
Posted by: Danny Baker
User friendly. Easy set-up. Does even better then I expected.
Written by a customer while visiting netgear.com