Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Awesome Device
on October 23, 2020
Posted by: Anonymous
Fast, advanced, dual speed and great support tools
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on October 23, 2020
Posted by: John
Got this to extend the range on my wireless modem for my security cameras. So far I love it!!
Written by a customer while visiting netgear.com
Customer Rating
4
Good for 5G
on October 23, 2020
Posted by: Deano
We got this when we upgraded to 5G fiber internet service. Works good with multiple devices running constantly.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear ac1750
on October 23, 2020
Posted by: Dexter Tinnin
Needed an upgrade to increase speed and signal range. This did the trick!
Written by a customer while visiting netgear.com
Customer Rating
3
Not so strong
on October 23, 2020
Posted by: Cathy
This doesn’t seem to be strong enough for my streaming. We only use TVs and iPads. No gamin.i was hoping this would be strong enough for this.
Response from netgear.comBy Consumer Affairs, October 23, 2020
Hi Cathy,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
AMAZING CABLE MODEM
on October 22, 2020
Posted by: Sarish S
The Nighthawk app for this modem is a lifesaver! Honestly, I am always a little nervous about installing new technology in my house and this was a breeze. The nighthawk ap made the installation for my new modem simple. It only took about a total of 20 minutes to get it up and running! I highly recommend you buy this modem!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup
on October 22, 2020
Posted by: Anonymous
I’m a 73 yo non tech. The setup was a breeze. Router range is great.
Written by a customer while visiting netgear.com
Customer Rating
4
Great but setup was a pain
on October 22, 2020
Posted by: MangoUser
It works like a charm when setup is done. Not much guidance online on how to setup. Finally was able to do it with cable connection to router and pressing reset after connecting. Before that it would not even show up in available wifi, so website for setup would not load also.
Written by a customer while visiting netgear.com