Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Router 6400v2
on March 31, 2023
Posted by: Thomas Kozakis
Works very well and nice to look at as well. Good WiFi reception throughout the house.
Written by a customer while visiting netgear.com
Customer Rating
3
Return
on March 31, 2023
Posted by: Nancy Fruhwirth
Like the speed but when you leave your house and then come back home it does not automatically reset to my home WiFi without me going into settings to do that!
Response from netgear.comBy Consumer Affairs, April 3, 2023
Hi Nancy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
To complicated.
on March 31, 2023
Posted by: Carlsell T.
In order to get the box connected there was to many steps to go through before the connection could be made.
Written by a customer while visiting netgear.com
Customer Rating
5
Great service so far!
on March 30, 2023
Posted by: TRACY BUTLER
The R7400v2 works very well for us. Great service so far.
Written by a customer while visiting netgear.com
Customer Rating
4
Home Owner
on March 30, 2023
Posted by: Anonymous
After a difficult setup process. So far it is wokin great.
Written by a customer while visiting netgear.com
Customer Rating
5
great router
on March 30, 2023
Posted by: Anonymous
connects all our office no drop in signal works great
Written by a customer while visiting netgear.com
Customer Rating
5
An excellent choice
on March 29, 2023
Posted by: John Comeaux
This is a super great Wifi Router (my son calls it a switch, but oh well). and it reaches all across my property to the wifi cams i have.
Written by a customer while visiting netgear.com
Customer Rating
5
Tech support was wonderful!!!
on March 29, 2023
Posted by: MaryAnn OMara
They spent over and hour and a half with me on the phone doing a factory reset of the router and setting multi-level authentication!!!
Written by a customer while visiting netgear.com