Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great wifi
on November 1, 2020
Posted by: Mark J
This device was very easy to set up and connect all of my devices. It solved of my connection issues. Very happy with this device.
Written by a customer while visiting netgear.com
Customer Rating
4
good router
on November 1, 2020
Posted by: Anonymous
this has been a good upgrade for us. there were a few hic-ups in the set up but other than that, all is good.
Written by a customer while visiting netgear.com
Customer Rating
5
Net 1750
on November 1, 2020
Posted by: Clloydm
Speed on old Surfboard dropped to sub 60 so decided to try the AC1750. Quick, easy setup and the range is excellent in my two story 2500 sqft home.
Written by a customer while visiting netgear.com
Customer Rating
4
Great product and easy setup
on November 1, 2020
Posted by: Anonymous
This product improved my network traffic flow speed nearly 3 times what I was getting with old router. It was easy to set up and includes a trial copy of network monitoring that helps to protect you from those scamming sites (I paid to keep it running since the kids like to explore over the internet and this software stopped more than once some scam attempt). I liked this product so much that I bought one for my father and he hat similar improvements to his network speeds. I highly recommend this product. The only issue I had is when an update came out, the network started acting flaky because the update did not apply automatically. Once I finalized the update everything was working great again.
Written by a customer while visiting netgear.com
Customer Rating
5
Very satisfied
on November 1, 2020
Posted by: Vicki
Great router, easy to set up. I love that it has ports to plug into if you need to use it that. I’m working from home and it’s a breeze with the download speed I now have. We stream tv and it works great.
Written by a customer while visiting netgear.com
Customer Rating
3
So so
on November 1, 2020
Posted by: Anonymous
It was perfect until about 2 months ago now it’s going on n off every 30 minutes
Response from netgear.comBy Consumer Affairs, November 2, 2020
Hi Angel perez,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great wifi
on November 1, 2020
Posted by: Mark
Very easy to install, corrected many issues we had with slow connectivity. I wish I would have upgreaded sooner
Written by a customer while visiting netgear.com
Customer Rating
1
Random outages
on November 1, 2020
Posted by: Anonymous
I lost power and now ever since my wifi has been going in and out. Factory reset did not resolve the issue. My original issue was that after power outage, my 2.4ghz network was not discoverable. After troubleshooting steps, I was left with factory reset modem, and random outages for 5 minutes. And I work from home.
Response from netgear.comBy Consumer Affairs, November 2, 2020
Hi Daniel Quattrocchi,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com