Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Easy setup
on November 7, 2020
Posted by: Cheryl G
Easiest router I have ever set up. Great security so glad that I switched out my old router for this new one.
Written by a customer while visiting netgear.com
Customer Rating
5
It’s awesome
on November 7, 2020
Posted by: Anonymous
I love my new Netgear. It’s working great and I really love the app so I can see everything that’s going on with it. Thank you very much.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on November 7, 2020
Posted by: Nkosko2
We weren’t getting WiFi to our office. I bought this extender and it worked perfectly. Our office has great WiFi now. We are very happy with our purchase. The techs who helped me set it up, were friendly and knowledgeable
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear wifi extender
on November 7, 2020
Posted by: Joey
Works very well. It has extended my wifi 400 ft outside the house.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to use
on November 7, 2020
Posted by: BAdams
I upgraded my internet speed at home and my old router wasn’t cutting it anymore. I got this router and have been impressed ever since. My internet throughout the house has been great.
Written by a customer while visiting netgear.com
Customer Rating
5
easy setup
on November 6, 2020
Posted by: Anonymous
It was very easy to setup as easy as plug and play. Able to maintain control from my phone was very convenient!
Written by a customer while visiting netgear.com
Customer Rating
5
East setup.
on November 6, 2020
Posted by: OneMarcilV
Was able to set this modem up and activate. Connection is great. No problems.
Written by a customer while visiting netgear.com
Customer Rating
3
Not as easy as advertised
on November 6, 2020
Posted by: Matt D
The setup is not as easy as advertised. The app is good. The signal is ok. For the size and price I guess I should not be surprised.
Response from netgear.comBy Consumer Affairs, November 9, 2020
Hi Matt D,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com