Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,957 Reviews)
Open Ratings Snapshot
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Nighthawk Cable modem router
on November 10, 2020
Posted by: Jeremy
This piece of equipment is a must have!!! Not only do I have sufficient speeds I am saving money each month by not having to pay rental fees to my ISP! NIGHTHAWK ROCKS!!!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Works well
on November 10, 2020
Posted by: Richard Grow
When it works it works well. With that being said it my internet not the netgear equipment
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Made the right move
on November 10, 2020
Posted by: Amber Evert
So glad I decided to purchase my own router and modem. The one my ISP was crap and my signals were weak. Not anymore!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Nice upgrade to router
on November 9, 2020
Posted by: Beckerbeef
Replaced old router and pleased with how it handles multiple units and internet speed.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works great
on November 9, 2020
Posted by: Anonymous
No matter where i go in my house internet wots gret
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great upgrade
on November 9, 2020
Posted by: Dean Kirkwood
Easy setup. Doubled my Wi-Fi speed with 5G. Very little heat generated from router in my electronics cabinet.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Absolutely junk
on November 9, 2020
Posted by: Chris
Tried everything to get this router to work and after an hr and half waiting for tech support i ended up returning the router
Response from netgear.comBy Consumer Affairs, November 10, 2020
Hi Chris,

Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
NETGEAR AC1750 WiFi Cable Modem Router
on November 9, 2020
Posted by: Akin Manzanares
I’ve had it for a couple weeks now. At first the signal would drop off or speeds would drastically drop. I figured I just needed to restart it to fix this issue, and it did since then haven’t had any issue with the product. It was a moderate price for a good quality product.
Written by a customer while visiting netgear.com
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