Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Nighthawk Cable modem router
on November 10, 2020
Posted by: Jeremy
This piece of equipment is a must have!!! Not only do I have sufficient speeds I am saving money each month by not having to pay rental fees to my ISP! NIGHTHAWK ROCKS!!!
Tried everything to get this router to work and after an hr and half waiting for tech support i ended up returning the router
Response from netgear.comBy Consumer Affairs, November 10, 2020
Hi Chris,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
I’ve had it for a couple weeks now. At first the signal would drop off or speeds would drastically drop. I figured I just needed to restart it to fix this issue, and it did since then haven’t had any issue with the product. It was a moderate price for a good quality product.