Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,957 Reviews)
Rating breakdown 9,957 reviews
5 Stars
7,950
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Flexible setup
on November 16, 2020
Posted by: Lance Weeks
Easy setup for a routine configuration with the art phone app, but requires a computer to do any advanced setup needs
Written by a customer while visiting netgear.com
Customer Rating
5
Great buy!
on November 15, 2020
Posted by: Anonymous
I had been renting my cable companies modem for years and finally decided to buy my own. This NETGEAR modem/router works great and is saving me money!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router and Great Support
on November 15, 2020
Posted by: harleyfltri
Bought an Open Box Netgear C6300-100NAS Dual Band WiFi Router that had an issue and was past initial support but after explaining what happened and proving it was just purchased support helped me resolve the issue and it works perfectly now. Excellent router for streaming and gaming.
Written by a customer while visiting netgear.com
Customer Rating
3
Not what I expected
on November 14, 2020
Posted by: Anonymous
After 3 days of having to reinstall 9 times, I finally have it right. Unfortunately I am unable to switch to my regular net gear name and password. Every time I attempt it my wife gets crazy, won’t recognize my phone and either doesn’t work of goes out every 5 minutes.
Response from netgear.comBy Consumer Affairs, November 18, 2020
Hi Hilari Andrews,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on November 14, 2020
Posted by: Frankie
I figured it was time to upgrade my router and had heard nothing but good things about Netgear and the night hawk line in particular. Easy setup, dependable connection, and blazing fast speeds.
Written by a customer while visiting netgear.com
Customer Rating
5
Good product
on November 14, 2020
Posted by: Anonymous
Took a bit to set up but the assist desk was working with a novice. The were patient and helpful. Product thus far has been great!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Router
on November 14, 2020
Posted by: Cordin Porterfield
Works perfectly and love the log in that you can do
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Wifi Mesh
on November 14, 2020
Posted by: Bill
The wifi dead spots in my home are gone thanks to this extender. The installation was fairly straight forward.
Written by a customer while visiting netgear.com