Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Absolutely satisfied
on April 12, 2023
Posted by: January Harris
I received my router about 10 days ago, and so far I'm really happy with the product. I had an issue setting it up, so I called their customer service. And the woman I spoke to was very nice and helpful. She was very knowledgeable and helped me,quickly, set up my router. Since I set it up, I've had no issues. It's been reliable, and my internet speed it great. I think the best part of my purchase is the app. I am able to check my internet speeds, use parental control, and manage my device easily and efficiently. This is a really good product.
I love the extender it works so well. But the set up was obnoxious. The app kept losing the signal, I was supposed to keep it in the same room for set up and then when I moved it I had t reset it up again. Would I get another? Yes. Would I give myself 30 minutes to set up something that seemed much easier, also yes
I had some issues getting this Router up and running. Netgear customer support did a great job in assisting me. They even initiated a conference call between us and my ISP to ensure the Router was working properly. Now I have twice the download speed and much better range than previously.
My Netgear AC1750 Router has doubled my internet speed and has eliminated the dropped internet connections that I was experiencing. I now have more WIFI throughout my home and my other devices (2nd Computer and 2 Cell Phones) are now downloading information faster. I would definitely recommend this Router.