Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Easy install
on November 27, 2020
Posted by: Roel Pedroza
The router was easy to install and it works as advertised. It was up and going on the first try, thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Worth the savings
on November 27, 2020
Posted by: Lynda H
Set up was easy but needed to work with internet provider at the end which was a bit tedious. But I have faster download speed which makes a huge difference and I would recommend this product to anyone. Unchain yourself from monthly rental fees!
Written by a customer while visiting netgear.com
Customer Rating
3
Home user
on November 27, 2020
Posted by: Fil Fina, Jr.
Set up was easy, range is much shorter than I expected.
Response from netgear.comBy Consumer Affairs, November 30, 2020
Hi Fil Fina, Jr.,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: "Improving wireless range: Overview" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: "Improving wireless range: Overview" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on November 27, 2020
Posted by: Sierra W
Loved how easy it was to install. My speeds went from snail to rabbit in a matter of minutes. I love this thing!
Written by a customer while visiting netgear.com
Customer Rating
5
Ease of use
on November 27, 2020
Posted by: Terry
This is the best thing i have bought for Internet. Would definitely recommend to everyone
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on November 26, 2020
Posted by: Krissy
Purchased router due to old one failing. Seems to work great and reasonable price.
Written by a customer while visiting netgear.com
Customer Rating
3
netgear91
on November 26, 2020
Posted by: DBH
I have had to reboot the router three times since it was purchased (10 days ago)
Response from netgear.comBy Consumer Affairs, November 27, 2020
Hi DBH,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Good router
on November 26, 2020
Posted by: Richard best
I am very happy with my router would recommend it to anyone.
Written by a customer while visiting netgear.com