Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,958 Reviews)
Open Ratings Snapshot
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Great WIFI at a reasonable price
on December 2, 2020
Posted by: Nick Zerwas
I installed the Net Gear Nighthawk wireless router and one extension a week ago. After a 30 minute call with tech support to optimize my router’s setting I now have insane speeds over 350M/s all over our 3,000 sq/ft home. This is the by far the best internet I’ve ever had.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Worked better then expected
on December 2, 2020
Posted by: Jake P
My desktop PC needs to have an Ethernet cable hooked up to it since I never put a WiFi board or WiFi motherboard into it, I used this in order to provide it since it has an Ethernet connection at the bottom. I’ve had problems with different models in the past but this one worked amazing.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Good WiFi Router
on December 2, 2020
Posted by: Ron D.
This is a good WiFi router that I picked up one night after work in Manhattan, NY. It has been reliable for over a year and zero hiccups to report. I like the NightHawk app and the ability to update the firmware via the app.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Well connected
on December 2, 2020
Posted by: Anonymous
It is a great router that gives connectivity alover my house of two floor.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Perfect for me
on December 2, 2020
Posted by: Anonymous
The router is perfect. It’s not only can handle my cameras but it can also handle multiple TVs and other devices with issue. So happy with my new router.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
its working I live in the country
on December 2, 2020
Posted by: wylarma
hard to get anything to work in the country Netgear has always been the one we pick now
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Set-up went fine until the firmware update
on December 1, 2020
Posted by: Double Bogey Bob
Set-up went smoothly until it did a firmware update, then I t couldn’t find the router, the help page wasn’t helpful. Spent another hour trying the different suggestions. Finally gave up and powered down everything then restarted the modem and router then it started to work. Working great now, love Armour, just really frustrated for that one hour.
Response from netgear.comBy Consumer Affairs, December 2, 2020
Hi Double Bogey Bob,

Thank you for the feedback. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Upgrade
on December 1, 2020
Posted by: Anonymous
This router allows me to use the full MBPS that I pay for. My previous Netgear router allowed a max of 54 MBPS. No more dead spots in my home.
Written by a customer while visiting netgear.com
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