Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Net gear 1750
on December 4, 2020
Posted by: Douglas boho
Very easy set up. No more dead WiFi spots in the house.
Written by a customer while visiting netgear.com
Customer Rating
5
Extends range well
on December 4, 2020
Posted by: Shauna Ainsley
Put Netgear WiFi Web Extender in our shop, which is detached from our house, so we could watch our new 4K TV without any buffering and it works great!
Written by a customer while visiting netgear.com
Customer Rating
5
Going great
on December 4, 2020
Posted by: Libs
No problems easy to set up and provides very fast internet service.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect Router
on December 4, 2020
Posted by: Anonymous
This router works awesome it is the best in my opinion. It has fixed all of our WIFI problems. Easy to setup. I would highly recommend NetGear AC1750 smart WIFI router to anyone.
Written by a customer while visiting netgear.com
Customer Rating
1
50%
on December 4, 2020
Posted by: Anonymous
Rate slowed from 500 to 250 on Mobil devices when using netgear
Response from netgear.comBy Consumer Affairs, December 8, 2020
Hi Peter A. Meade,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
2
Usage
on December 4, 2020
Posted by: Anonymous
Works great on 5G, will work great on 2.4G until it heats up then 2.4 drops from 15mbps to .3, 5G continues to work fine.
Response from netgear.comBy Consumer Affairs, December 8, 2020
Hi Leonard Isaacs,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Install, Work Well
on December 4, 2020
Posted by: Anonymous
I do not have a smart phone to help with the installation and was concerned. However, Netgear made it easy to get instructions on Computer although there was no installed router to provide wi-fi. I am very pleased with ease of installation and performance.
Written by a customer while visiting netgear.com
Customer Rating
5
Solved the problem for a difficult house
on December 4, 2020
Posted by: Jeremy M
This piece of hardware helped create a seamless WiFi experience for my parents (who struggle with technology). Their house always had dead spots and prior extenders required manually switching WiFi connections. The Netgear product created a seamless experience that is powerful enough to capture the entire home.
Written by a customer while visiting netgear.com