Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
All devices powered with wifi
on December 10, 2020
Posted by: Penny
As soon as the router got programmed and started up my devices in other rooms powered up and the signal is strong. Very good product. I am glad I purchased it.
Written by a customer while visiting netgear.com
Customer Rating
2
Made Network Worse
on December 9, 2020
Posted by: Natasha
This range extender added to coverage in my home but slowed down my entire network. I was getting 200mbps download speed before I added the extender. With the extender, I am only getting 5mbps down. I will soon return this device if I dont see any improvement.
Response from netgear.comBy Consumer Affairs, December 10, 2020
Hi Natasha,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you:
https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you:
https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome! Awesome! Awesome!
on December 9, 2020
Posted by: Probus
So Awesome and easy to setup. Practically plug it in and within 2-3 minutes, up and running.
Written by a customer while visiting netgear.com
Customer Rating
5
Major Upgrade
on December 9, 2020
Posted by: @wahyaweti
I had a netgear router c300 doing ok with all of our devices . It was time for a major Upgrade . This router was easy to setup with the night hawk app. Very pleased with the product so far
Written by a customer while visiting netgear.com
Customer Rating
2
Needs work
on December 9, 2020
Posted by: Diego Beltran
This modem drops the Wi-Fi constantly and also the wired connection gets dropped.
Response from netgear.comBy Consumer Affairs, December 9, 2020
Hi Diego Beltran,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Nice and easy
on December 8, 2020
Posted by: Daniel T Bingley
This unit was very easy to install. And I finally can take advantage of the higher internet speeds my cable company offers.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up.
on December 8, 2020
Posted by: mhassing97
After installing the new router my internet connection seems more stable than before. It was easy to set up and allows for so many options to have parental control.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on December 8, 2020
Posted by: Kumar Gurung
Great range with great speeds. Setup was quick and easy.
Written by a customer while visiting netgear.com