Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,958 Reviews)
Rating breakdown 9,958 reviews
5 Stars
7,950
4 Stars
1,245
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Not so easy setup
on December 11, 2020
Posted by: Anonymous
Unit not so easy setting up. But finally figured it out and now so for enjoying the extender. WiFi is strongly better al over my home
Written by a customer while visiting netgear.com
Customer Rating
1
Terrible
on December 11, 2020
Posted by: Anonymous
I can’t connect to my devices it won’t recognize my password. I call for help
Response from netgear.comBy Consumer Affairs, December 15, 2020
Hi Steven Oakes,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Works great, but
on December 11, 2020
Posted by: Jimmy-M
Does everything I want in a router. One feature, the USB 3 connection in the front of the router is not plug and play. After talking with support at the first and second level, we have been unable to access a HHD through that connection. Not a big deal with me but should be considered.
Written by a customer while visiting netgear.com
Customer Rating
4
Nice extender
on December 11, 2020
Posted by: GrisGray
Bought this two weeks ago because my router couldn’t give me stable internet in my home were I telework. Install took about 20 minutes because I couldn’t get the WPS button to work (could be a issue). Installed the nighthawk app and got it up and running in 10 minutes. Moved it to a halfway point between my router and computer. All the speed came up and connection has be stable since. Certainly worth what I paid for it.
Written by a customer while visiting netgear.com
Customer Rating
5
Great improvement and easy set
on December 11, 2020
Posted by: Anonymous
your router is one of the greatest improvements to my household with children. I also have to say it would be easy to set up any electronica that’s not him in a long time.
Written by a customer while visiting netgear.com
Customer Rating
5
Great WiFi router
on December 11, 2020
Posted by: Jeff Koeth
My WiFi coverage in my house was terrible, the WiFi/modem from my cable company is located in the basement of my house. My son suggested running a cord from the modem up to my living room, and putting the Netgear router on the first floor. Now I’m getting my full mbps or more all over the house. It was easy to set up, even for a rookie like me, great router for the price!
Written by a customer while visiting netgear.com
Customer Rating
4
NETGEAR® AC1750
on December 11, 2020
Posted by: Brian
Updated to this modem router for xfinity with hope of increased speed. But still not blazing fast. Stays connected most of the time. Average.
Written by a customer while visiting netgear.com
Customer Rating
5
Good value
on December 10, 2020
Posted by: Anonymous
It works great and didn’t take any time to set up, works well and hasn’t had any issues so far
Written by a customer while visiting netgear.com